Quality Assurance Officer- Service Global Grade 09

**Key Output** - Implementation and maintaining the quality ISO quality systems in Service Department. - Do quality system training within the Service Department. - Ensuring compliance of the quality system in Service Department. - Perform internal quality compliance audits. - Develop documentation within the quality system where required. - Perform internal...

**Key Output** - To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations. - Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...

**Key Output** - Prepare quotes, invoices and plan all maintenance work on SAP / CRM. - Perform procurement functions. - Prepare reports as required. - Prepare and oversee proposals to customers. - Assist with warranty resolution. - Attend site meetings, customer meetings and other relevant meetings when required. - Provide technical support to customers. -...

**Key Output** - Business plan /Account plan. - Forecasting. - Monitor your ongoing daily sales of labour and part. - Follow-up on quotes from service department on completed jobs. - WIP. - Follow-up on outstanding orders from customer’s purchase and stores department. - Sort out debtor queries on a weekly basis to prevent aging - P&S Debtors. - Monitor...

**Key Output** - Business plan /Account plan. - Forecasting. - Monitor your ongoing daily sales of labour and part. - Follow-up on quotes from service department on completed jobs. - WIP. - Follow-up on outstanding orders from customer's purchase and stores department. - Sort out debtor queries on a weekly basis to prevent aging - P&S Debtors. - Monitor and...

**Key Output** - Machine Inspections - Undercarriage Management - Blade/Bucket and bowl inspections - Machine downloads and reports on downloaded events **Qualification, Experience and Competencies** - Grade12 - Qualified diesel/earthmoving equipment mechanic (or equivalent qualification) - Three years Caterpillar experience as a mechanic - Sound business...

Company Description SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 98,000 employees, SGS operates a network of over 2,650 offices and laboratories around the world. **Job Description**: **The Quality Officer**: is responsible to...

Advert Reference: P13801 Senior Admin Officer - Middelburg Job Title: Senior Admin Officer - Middelburg - Closing Date: 2024/09/22 - Position Available From: 2024-09-14 - Area: Middelburg - Actual Place Of Work: Middelburg - Position Type: Full-Time Flexible Work Week - Weekly Hours: 45 - Time Conditions: 5 day Work Week (South Africa) - Purpose of...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...

**Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI’s). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication. - Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back to back CS...

**Key Outputs** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product...

**Key Outputs** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Safety - Resolve internal and External customer queries - Initiate job reversals, Internal and External...

**Key Outputs** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Safety - Resolve internal and External customer queries - Initiate job reversals, Internal and External audits -...

**Key Output** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product...

**Key Outputs** - Develop learners and facilitate artisan development - arrange and manage learning events - Coach artisans - Effective communication - Assess learners and artisans to comply with requirements - Liaise with Regional MERSETA on learnership registration, contracts and grants - Internal and External audits - Safety - Liaise with QCTO (Dept of...

**Key Output** - Respond to internal and external telephonic customer requests and queries received through the switchboard. - Politely and professionally receive and attend to all visitors. - Greets visitors, handles incoming calls and performs general administrative duties. - Assist other administrative staff with overflow work, including but not limited...

**Key Output** - Comply to specifications of order type by customer within time and quality standards. - Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's - Ensure duties are carried out to ensure achievement of warehouse performance standards. **Qualification, Experience and Competencies** - Grade 12 - Customer...