Senior Technical Support Consultant
6 months ago
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support. Managing in store technicians, keeping abreast of changes / updates to policies and procedures as well as filtering the information down to staff and techs, assisting with instilling confidence, up-skilling techs for growth.
**You need to have**:
- Completed Matric and IT qualification (minimum A+/N+)
- All certifications up to date
- ATLAS training up to date
- Experience working as Technical Support in iStore for a minimum of 1 year
**The right person for this role is someone with**
- ** Tenacity,** that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- ** Conflict Management, **Managing complexity, disagreement, and conflict effectively and smoothly
- ** Situational Awareness, **Understanding the situation, demonstrating the right attitude, and taking timely action
- ** Learning and Development, **Open, motivated, and proactively seek learning and development opportunities
-
Technical Support Consultant
5 months ago
Johannesburg, South Africa Adcorp Holdings Full time**Synopsis** Our client is looking for a **Technical Support Consultant. **This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. **This is a contract role (6-month contract) based in Johannesburg.** The primary purpose of this role is to function...
-
Senior Technical Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Employ Africa Full time**Job Overview**We are seeking a highly skilled Senior Technical Consultant to join our team at Employ Africa Group. This is an excellent opportunity for individuals who wish to leverage their technical expertise to support the development of the African power sector. **About the Role**The Senior Technical Consultant will play a key role in supporting the...
-
Senior Technical Consultant
2 weeks ago
Johannesburg, South Africa TRS Staffing Solutions Full timeExciting news! A fantastic opportunity has emerged for a Senior Technical Consultant at a world-renowned company specializing in robotics, automation, and motion located in Modderfontein, Gauteng. Don't miss your chance to be part of this innovative industry! JOB RESPONSIBILITIES: 1. Takes a lead role to propose consulting services and solutions to meet...
-
Senior Technical Consultant
4 weeks ago
Johannesburg, Gauteng, South Africa Planet10 Full timeAbout the RolePlanet10 is seeking a Senior Technical Consultant to provide technical leadership and expertise in the development of innovative solutions.The successful candidate will be responsible for guiding the technical direction of the company and ensuring the delivery of high-quality solutions.Key ResponsibilitiesProvide technical thought leadership...
-
Senior IT Support Consultant
6 months ago
Johannesburg, South Africa RightStaff Employment Solutions Full time**Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Johannesburg, Gauteng- **Job Title**: Senior IT Support Consultant- **Salary**: R35,000 - R40,000- **Education Level**: Diploma- **Job Level**: Senior- **Minimum Experience**: 5- 7 Years**Senior IT Support Consultant required in Johannesburg.**: **Duties and Responsibilities**: - Install,...
-
L2 Technical Support Consultant
3 weeks ago
Johannesburg,, South Africa Jobted ZA C2 Full timeWe’re urgently seeking an L2 Technical Support Consultant – 6 Months Contract who is immediately available. The primary purpose of this role is to function as a second-level Support Consultant in the Support Services Hub within the Technical Services Department, resolving technical issues relating to the company’s products/services. Package &...
-
Senior Technical Sales Consultant
6 months ago
Johannesburg, South Africa Lithium Batteries SA (PTY) LTD Full timeSenior Technical Sales Consultant **Requirements**: Target Driven Minimum 5-year sales experience Electrical and technical experience is essential Solar knowledge would be a benefit Drivers license required Salary would be between R28k - R35k dependent on experience Generous commission structure Based in JHB - Frequent visits to CPT branch would be...
-
Senior Technical Consultant
6 months ago
Johannesburg, South Africa Nedbank Full time**Requisition Details & Talent Acquisition Consultant** - REQ 133456 - Keabetswe Modise**Job Family** - Information Technology **Career Stream** - Application Development**Leadership Pipeline** - Manage Self: Leading Expert **Job Purpose** - To be the custodian of technical thought leadership within Group Technology (GT) environment by providing expertise,...
-
Senior Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Netsurit Full timeJob OverviewAs a Senior Technical Support Specialist at Netsurit, you will be responsible for providing exceptional technical support to our clients. This includes managing VIP support, ensuring procedures are followed, and managing the network and IT infrastructure.Key ResponsibilitiesSupport end-users and assist with escalations.Manage the network and IT...
-
Technical Support Consultant
6 months ago
Johannesburg, South Africa Paracon Full timeOur client in the financial industry is looking for an experienced Technical Support Consultant to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality **Key Responsibilities**: - Process client requests and resolve incidents as soon as possible - Ensure hardware, desktop, network, app and connectivity...
-
Senior Technical Consultant
5 months ago
Johannesburg, South Africa Planet10 Full timeA leader in the banking field is on be lookout for a Senior Technical consultant. The purpose of the role is to be the custodian of technical thought leadership within Group Technology environment by providing expertise, guidance and advice that relates to the integration of solutions across multiple technologies, and the supporting-processes such that...
-
Senior Technical SAP Consultant
6 months ago
Johannesburg, South Africa Adept Advisory (Pty) Ltd Full timeSeeking a dynamic and experienced Senior Technical SAP Consultant on a 6-month renewable contract to join our team and drive the strategic and tactical aspects of the process of improvement. **Key Responsibilities**: - Manage the full lifecycle of the product: performance, usage, replacement strategy, maintenance and enhancement by keeping abreast of the...
-
Senior IT Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Parvana Full timeJob Title: Senior IT Consultant - Technical ExpertAbout the Company:Parvana is a growing company that requires highly qualified graduates with at least a Master's Degree to assist in the implementation of new and existing programmes. Our client values technical expertise and experience in the IT industry, making this an ideal opportunity for gifted...
-
Sales Consultant
18 hours ago
Johannesburg, South Africa Marvel Placement Consultant Full timeJob title : Sales Consultant (External)Job Location : Gauteng, JohannesburgDeadline : December 06, 2024Quick Recommended Links Jobs by Location Job by industries Sales Consultant (External) Our client, an industry leader in billboard advertising, is actively looking for a dynamic and motivated Sales Consultant to become part of their team based in...
-
Support Consultant
5 months ago
Johannesburg, South Africa SYSPRO Full time**Description**: The Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user. **Key Responsibilities**: The incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a reporting channel for programme...
-
Support Consultant
5 months ago
Johannesburg, South Africa SYSPRO Full time**Description**: The Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user. **Key Responsibilities**: The incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a reporting channel for programme errors. **Skills,...
-
Support Consultant
6 months ago
Johannesburg, South Africa SYSPRO Full timeThe Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user. Department Professional Services Employment Type Full Time Location SA | Johannesburg Workplace type Hybrid Key Responsibilities The incumbent will be responsible to support resellers and end-users with regards to...
-
Consultant, Technical Solutions
6 months ago
Johannesburg, South Africa Visa Full time**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Technical Support Consultant
1 month ago
Johannesburg, South Africa DotActiv Full timeAt DotActiv, we pride ourselves on providing the global retail market with high-quality category management software and advisory services aimed at making in-store shopping an all-around better experience.There are times when our software users need knowledgeable support from an empathetic customer success consultant - that's where you come in. As technical...
-
Senior Technical Support Engineer
1 month ago
Johannesburg, Gauteng, South Africa Netsurit Full timeAs a Senior Technical Support Engineer at Netsurit, you will be responsible for providing exceptional technical support to our clients. Your expertise in managing networks and IT infrastructure will be crucial in ensuring the smooth operation of our systems.Key responsibilities include:Managing VIP support and ensuring procedures are followedImplementing ISO...