Technical Support Consultant
1 week ago
- Jobs by Location
- Job by industries
- The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.
- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
- You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
The right person for this role is someone with
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
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