Technical Support Consultant

1 week ago


Johannesburg, South Africa Core Group Full time
Job title : Technical Support Consultant - iStore The Glen Job Location : Gauteng, Johannesburg Deadline : January 02, 2025 Quick Recommended Links
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  • The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills. 
  • Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.  
  • You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.

You need to have:

  • Completed Matric and IT qualification (minimum A+/N+)
  • Experience in Helpdesk/1st Line Support

The right person for this role is someone with

  • Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
  • Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
  • Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
  • Learning and Development, Open, motivated, and proactively seek learning and development opportunities

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