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Sales Representative
3 weeks ago
**SUMMARY OF POSITION**
The Sales Representative is responsible for Sales and Business Development. This includes client management, administration and any ad hoc duties requested by the Sales Manager or any other person in a senior position.
**ROLES AND RESPONSIBILITIES**
**Sales**
- Meet monthly and quarterly sales targets set by Management.
- Actively identifies potential clients and projects as well as follow up on new leads and referrals.
- Actively creates new business opportunities for the Company by presenting and selling products and services to new and exiting Clients.
- Accurately conducts site surveys.
- Continuously communicates with Clients regarding new products and service opportunities, special developments, information, or feedback.
**Client Management**
- Manages the quality and consistency of product and service delivery.
- Effectively manages the progress of projects.
- Managing and developing existing Key Accounts, through quality checks and other follow-ups
- Actively identifies and resolves Client concerns and/or questions.
- Provides excellent customer support both during and after a project is completed.
**Administration**
- Accurately and timeously prepares sales presentations, proposals, tenders and contracts
- Accurately and timeously prepares status reports, including sales forecasts, information on activity, closings, follow-ups, and adherence to goals
- Prepare feedback reports for Management meetings
- Accurately prepare paperwork to activate and maintain contract services.
- Actively develops and maintains the customer base in order to meet all sales forecasts and budgets.
**Health, Safety, Quality and Environmental Responsibilities**
- Report any deviations that could lead to an accident
- Participate in Safety Training to improve safety standards
- Report incidents and accidents before the end of a shift
- Adhere to the Company's Health and Safety policy and procedure
- Look after your own safety and that of other employees
- Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal requirements.
- Manage and perform all internal processes, especially those that affect the quality of the Organization's products.
- Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management.
- Keep up standards and regulations with respect to Products and Services
**Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior**
**JOB REQUIREMENTS**
- Minimum of Grade 12 or equivalent
- Minimum of 5 years sales or Key Account management experience
- Minimum of 3 years’ sales experience in the IT or Network Infrastructure industries
- A relevant degree / diploma will be an advantage
- Must have Industry related knowledge
- Must be proficient in MS Office and MS Projects
- Experience with budgeting and basic finances
- Excellent negotiating skills
- Extensive experience with Customer Service
- Excellent verbal and written communication skills in English and Afrikaans
- Must have a valid driver’s licence and own vehicle
- Must comply with the Company’s policies and procedures
**BEHAVIOURAL REQUIREMENTS**
- Must be able to work independently as well as in a team
- Must have excellent negotiation skills
- Must be methodical, logical and proficient
- Must have excellent organisational, planning, multitasking and administrative skills
- Must have exceptional attention to detail, be results, detail and goal orientated
- Must be able to prioritise jobs, perform under pressure and meet deadlines
- Must be willing to take on new responsibilities and challenges
- Must be able to manage time efficiently and effectively
- Must consistently maintain a high level of integrity, be honest and reliable
- Must have the ability to thrive under pressurised or stressful situations
- Must be dressed professionally at all times
- Must conduct him/herself in the appropriate manner and show respect towards the Company, Clients, Suppliers, Contractors and fellow employees
- Must have exceptional Customer service skills
- Must be willing to travel
- Must have excellent interpersonal and communication skills
Ability to commute/relocate:
- Pinetown, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your salary expectation?
**Education**:
- High School (matric) (required)
**Experience**:
- Sales: 5 years (required)
- Network infrastructure: 3 years (required)
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