Specialist: Cx Improvement

Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic **Position purpose and expectations**: This is a fantastic role to own and drive trade of Lovisa’s EMEA websites. The eCommerce Specialist will play a pivotal role in driving the success of our online retail operations. Your primary responsibility will be to manage...

**Role purpose**: - Lead and manage in region capability, solutions and digital readiness and enablement focused on compliance, learnings, and performance - Manage and drive continual model improvement through retail programs and reengineering of business processes, journeys, systems, and rules, etc. focused at driving an enhanced seamless customer...

**Role purpose**: To manage, lead and transform the interaction, feedback, and direct liaison with customers who are not falling into the formal category of Service Management and Resolver Teams but require focused activities and actions related to an improved Customer Experience Value chain. To maintain and evidence the status of a professional and...

As the Business/Technical Specialist (Technical Product Engineering team), you will work closely with business partners, vendors, Product Managers, Business Analysts, Technical Analysts / Specialists, and IT Representatives to define and deliver effective / optimised business and product/service solutions for the Business. You will be an integral member of...

Nexio is seeking a skilled Process Transformation Specialist to join our team. This role plays a vital part in identifying, analyzing, designing, and mapping the current and future business processes across various departments within the organization. The successful candidate will have expertise in process modeling methodologies and must be able to use...

Must have technical / professional qualifications: - Matric essential - Relevant 3/4 year Business degree essential - Minimum of 8 years' experience within the Product development essential - Fintech or Business Lending experience preferred Core competencies, knowledge and experience: - Prior business lending product design and development experience is...

TalentCru: Where Digital Transformation Meets ExcellenceWe are seeking a skilled Technical Specialist to join our team at TalentCru. As a Technical Specialist, you will play a critical role in ensuring the seamless functioning of our digital channels. You will investigate and case manage customer queries through effective incident management processes,...

To ensure efficient customer delivery and operations, Technical Product Engineering (TPE) is managing the introduction and technical standardisation of scalable products / services. Primary objectives include product and operational process optimising, and delivery of key Enterprise initiatives. The goal is to facilitate and deliver the technical,...

We are looking for a dynamic Business Intelligence Specialist/ Business Analyst to join our We Buy Cars team. This person will be responsible for managing data retrieval and analysis within the organization. **Business Intelligence Specialist Responsibilities** - Developing and managing business intelligence solutions for the business - Collaborating with...

Improve engagement - Improve brand sentiment - Improved the quality of customer support and service provided - Prioritize the CX - Ensure First Contact Resolution increases (Own & resolve) - Improved communication and connection with customers - Increased social media visibility and drive digital takeup/self service) - Improved efficiency and effectiveness...

TalentCru: Lead Collections SpecialistWe are seeking a highly experienced Lead Collections Specialist to join our team in the telecommunication industry. This is an excellent opportunity to leverage your skills and expertise in collections management to drive customer success and growth.Key responsibilities include managing collections processes from start...

Minimum requirements: - Must be a South African citizen - Be 18-28 years old - Must have must Grade 12 - Must have passed English and Mathematics If you do meet the minimum requirements, send through the following documents when applying: - CV - ID COPY - Grade 12 certificate - Proof of Disability  - Good communication skills (written and verbal) -...

**ROLE PURPOSE** The Governance Specialist is responsible for designing and implementing the Governance Structures within Nexio and to abide by the ISO Disciplines. He/She will be responsible for guiding and assisting process owners in Developing and Managing their specific disciplines in an efficient and effective manner. The Governance Specialist will...

We have an exciting opportunity for young energetic individuals, that are looking to kick start their career in the call center sector. Th contact center learnership opportunity will run for a period of months, made up of theory and practical components. Â **Requirements**: - must be aged between 18-28 years old - Completed Grade 12 successfully -...

Gauteng, Midrand - (Market related) Manufacturing Company in Midrand is looking for a Talent Specialist to join their team **Minimum requirements**: - 5 Years of experience in talent acquisition/recruitment position preferably in a manufacturing environment - Relevant HR Qualification - Knowledge of current relevant legislation - Understanding of HR Best...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Reconciliations Specialist you will play a crucial role in ensuring accuracy and efficiency in our financial reconciliation processes and be responsible for analyzing financial data, identifying trends, and providing insights to...

Job DescriptionWe are seeking a highly skilled Procurement Specialist to join our team at Ikwezi Mining (Pty) Ltd. As a key member of our purchasing department, you will be responsible for ensuring timely delivery of goods and services while maintaining strong relationships with suppliers.The ideal candidate will have a Bachelor's degree in Business...

**Position Overview**: In this role, you will have the responsibility of overseeing the South Africa Payroll. Your expertise in South Africa payroll will be crucial in ensuring a seamless and efficient payroll process, as well as being instrumental in the payroll transformation. Additionally, you will have the opportunity to expand your knowledge and...

Our reputable IT client is seeking a skilled **Service Delivery Manager **to join their team that is based in Midrand. **Purpose of the Service Delivery Manager**: Act as a custodian of relationships internally, and externally with and between customer support teams and vendors. The Service Delivery Manager plays a critical role in the co-ordination and...

Job Summary:We are seeking a skilled Operations Specialist to join our team at A 1L Realization (Pty) Ltd. This role involves conducting market research and analyzing consumer trends, as well as collaborating with cross-functional teams to gather and document business requirements.Key Responsibilities:Conduct thorough market research and analyze consumer...