Regional Sales Manager

5 months ago

Centurion, South Africa G4S Full time

Job Introduction
G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Regional Sales Manager based at our operations in Gauteng, Reporting to the Commercial Director.

The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which Regional Sales Manager plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

Main Responsibilities
**Effective Staff Management**
- Provide assistance to Account Executives on managerial and sales matters as needed
- Manage and maintain region’s customer records
- Review individual sales performance on a monthly basis including call plans, pipeline and sales
- Prepare corrective action plans and deadlines and ensure that targets are met.
- Provide training and guidance of Account Executives and sales administrative staff.
- Interview and appoint appropriate personnel.
- Ensure all team members have clearly defined job profiles and KPI’s objectives aligned to the profile of the manager
- Ensure performance contracts are in place and regular goal reviews completed to assess achievement of results
- Provide support, coaching (train) and mentoring continuously to ensure that objectives are met
- Complete development plans for each employee
- Allocate resources appropriately to ensure operational demands are met
- Ensure that events/activities taking place in the region are effectively communicated within the team and to other teams requiring the information
- Ensure adequate succession planning to meet ongoing and anticipated business requirements

**Provide oversight and assistance in the direct sales functions in support of AEs**
- Visit customers or prospective customers together with the Account
- Executives where applicable
- Measure the quality of the customer/company relationship through appropriate measurements
- Participate in negotiation processes
- Prepare and/or approve quotations and tenders
- Develop and manage a customer retention strategy
- Manage the processes necessary to limit off-business

**Competent Administration of sales team**
- Monitor and audit customer files for accuracy and currency of the sales branches.
- Manage and monitor the monthly reporting function on both Salesforce and submitted reports
- Check the accuracy of the figures as presented against the relevant Sales and Contract Management reports on the SAP system with particular reference to the Contract product report.
- Compile relevant commentary from information collated and reported from Account Executives and such other sources as may arise from time to time.
- Administer and manage the commission claims from the Account Executives against invoiced sales and Salesforce
- Review commission queries that arise within the area of control and take a settlement decision by way of appropriate and reasonable interpretation of the commission rules and circumstances.
- Submit recommendations to the Sales Director in respect of resolutions to commission queries that arise between Account Executives and Corporate accounts by way of appropriate and reasonable interpretation of the commission rules and circumstances.
- Conduct investigations when required into acts or omissions in respect of commission policy or procedure.

**Manage a structured and effective client retention strategy**
- Develop and maintain plan for effective continuous contact with current customers.
- Address queries from customers
- Facilitate the provision of an effective service to customers, to meet requirements and service satisfaction,
- Plan to visit customers on an adhoc basis to discuss and offer new product lines and services and part of a retention strategy
- Act timeously in response to issues that threaten off-business
- Ensure that all service delivery agreements with customers are documented and properly communicated to operations.
- Ensure that properly motivated renewal justifications where required are done and discussed with customers where necessary.

**Health and Safety**
- Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
- Participate in safety forums created by company for example safety meetings and safety talks
- Report all safety incidents to the relevant people
- Discuss all safety incidents on all levels
- Follow-up on any activities assigned through safety
- meeting/committee/representative/management
- Attend safety education and refresher programmes
- Comply with safety policies and procedures at workplace
- Distribute safety information as and when required
- Wear protective clothing all the time

**Qualification**
- Grade 12
- Sales/Marketing Diploma or 4 years’ sales experience

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