Claims Operations Manager
3 weeks ago
You will provide strategic direction and overall leadership in the total, large and complex Short Term Insurance Moto and Non-Motor Claims process. You will be responsible for achieving optimal levels of efficiency of claims operating procedures so that the highest standard of quality and customer service is maintained.
**Requirements**:
- Matric - With Mathematics
- RE
- NQF 5 in Short Term Insurance
- Degree in Law or Risk preferred
- Class of Business
- Must be FAIS compliant
- 12-15 years of relevant work experience within Short Term Insurance Claims validations and settlement for both personal and commercial lines motor and non-motor.
- At least 8 years of Managerial experience at an Insurer or Risk Carrier.
- Experience required in process engineering, strategy development and implementation, budget management, policy wording, claims guidelines and risk acceptance.
- Specialist-level technical knowledge and understanding of relevant short-term insurance policy wording required.
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