Event Booking Executive

2 weeks ago

Cape Town, South Africa Marriott International, Inc Full time

**Job Number** 24060721

**Job Category** Food and Beverage & Culinary

**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Function**

The position is involved in maximizing revenue through increased bookings across the sales office. Assists in all day-to-day activities related to reactive sales with a focus on providing accurate and thorough proposals in a timely manner and follow ups that enable achievement of revenue objectives. Provides an efficient and effective process to quickly handle customer enquiries within pre-defined parameters. Communicates booking information to all relevant departments. Effectively presents and sells all conference and banqueting products which meet customer needs. Follows procedures and guidelines to complete assignments. Handles confidential and sensitive material.

**Required Experience & Qualifications**
- 2 years experience in in Event booking environment, sales & marketing or related professional area
- A recognized qualification in Events Management or Hospitality Management would be advantageous.
- Extensive knowledge of sales & catering, events planning and hospitality operating systems i.e. Fidelio Opera
- Strong Communication skills (verbal, listening, writing)
- An effective team player in a team-based environment
- Effective time management skills
- Innovative
- Proactive and reliable
- Able to work independently and within a team
- Customer service - Internal and External
- Personal effectiveness

**Key Responsibilities**
- Convert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved.
- Liaise closely with clients to establish needs and expectations and maintain records to develop sales opportunities.
- Responds to inquiries/requests in the defined timeline. Processes all correspondence within acceptable agreed timelines.
- Suggests positive alternatives through cross-referrals, and ensures that business booked is within hotel parameters.
- Ensure follow up takes place with clients and opportunities are sought for repeat bookings.
- Prepares and maintains accurate account information, profiles, activities and traces in Opera
- Produces contracts, proposals, invoices, function sheets and other related booking documentation.
- Strong knowledge of hotel product; selling features, benefits
- Creating the proposals, contracts and other related documents for events and conferences that are received
- Adheres to all standards, policies, and procedures.
- Participates in customer site inspections for groups and events
- Implements a seamless turnover to the Event Planning team for consistency and completion
- Ensures effective resolution of guest issues that may arise. Brings issues to the attention of property leadership team as appropriate.
- Uses Meeting Rewards program to build loyalty and improve conversion
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction including ESS and BDRC scores.
- Is able to perform the duties of an Event Planning Executive when required
- Is able to post charges, reconcile invoices and perform other billing activities
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Event Booking Executive

    2 weeks ago

    Cape Town, South Africa Westin Hotels & Resorts Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Function The position is involved in maximizing revenue through increased bookings across the sales office. Assists in all...

  • Events Booking Executive

    6 days ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23106110 **Job Category** Food and Beverage & Culinary **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Function** The position is involved in maximizing revenue through...

  • Director of Event Booking Centre

    6 days ago

    Cape Town, South Africa Marriott International, Inc Full time

    **Job Number** 23088623 **Job Category** Event Management **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages the Event Booking Centre and Associates daily; has overall...

  • Event Executive

    4 weeks ago

    Cape Town, South Africa CTICC Full time

    **The main purpose**:to ensure the coordination and administration relative to all types of events hosted at the CTICC thus ensuring the successful build up/compilation and execution of events. The Event Executive must ensure that clients have exceptional experiences through effective client management. **Reporting to the**: Events Manager **Key...

  • Hybrid Destination and MICE Specialist

    4 days ago

    Cape Town, South Africa Executive Placings Full time

    Leading Destination Management Company is looking for a Destination and MICE Specialist to successfully quote profitable itineraries, manage and execute all meetings, incentives and events for existing as well as new clients. Experience required: Matric Relevant tertiary qualifications (advantageous) Min of 3-4 years of Destination Management Company...

  • Hybrid Destination and MICE Specialist

    1 day ago

    Cape Town, South Africa Executive Placings Full time

    Leading Destination Management Company is looking for a Destination and MICE Specialist to successfully quote profitable itineraries, manage and execute all meetings, incentives and events for existing as well as new clients. Experience required:MatricRelevant tertiary qualifications (advantageous)Min of 3-4 years of Destination Management Company...

  • Events Coordinator

    4 weeks ago

    Cape Town, South Africa LRI Invest Full time

    Description EVENTS COORDINATOR We are looking for a skilled events coordinator to assist with the management and execution of an extensive global events list of both Third-Party Sponsorship and company hosted events. This is an exciting role for an individual who enjoys a fast-paced environment and thrives on the excitement and satisfaction of a...

  • Hybrid Destination and MICE Specialist

    1 day ago

    Cape Town, South Africa Executive Placings Full time

    Leading Destination Management Company is looking for a Destination and MICE Specialist to successfully quote profitable itineraries, manage and execute all meetings, incentives and events for existing as well as new clients.Experience required:MatricRelevant tertiary qualifications (advantageous)Min of 3-4 years of Destination Management Company...

  • Event Planning Executive

    1 week ago

    Cape Town, South Africa Westin Hotels & Resorts Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Reporting to the Director of Events Planning, the successful incumbent will respond to client enquiries regarding group...

  • Events Assistant

    5 days ago

    Cape Town, South Africa Optimum Planner Pty Ltd Full time

    Main duties: - Communicate with new and existing customers - Coordinate Venue Viewing appointments - Follow up on inquiries - Assist on event days - Create reports The Salary is basic and has a commission on booked events. You will need to be: - Well spoken, presentable, outgoing, service orientated, enjoys to work around people, creative and takes...

  • Events Coordinator

    4 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    Career Growth, Hospitlaity Recruitment are searching for a talented and motivated event coordinator to organize outstanding and unforgettable events. You will be responsible for every part of event preparations, such as choosing venues, approving menus, developing seating plans, and evaluating success afterward. As the event coordinator, you should be...

  • Corporate & Events Sales Executive

    4 weeks ago

    Cape Town, South Africa Tanya Serra Full time

    Job Posted: 27-Jan-2023 - Location: Cape Town **Corporate & Events Sales Executive** Qualifications: - Grade 12 Certificate - Diploma or Degree in Sales and/or Marketing Experience and Requirements: - Previous sales experience in the hotel industry would be preferred followed by hospitality related sales experience. - Key understanding of the domestic...

  • Booking Specialist

    1 month ago

    Cape Town, South Africa Relocation Africa Full time

    Myresidence.africa (a sister company of Relocation Africa) is a corporate accommodation agency for the business traveller industry offering vetted serviced executive apartments across Africa. We are growing aggressively and expanding our team to ensure we meet our clients' needs and our own expansion goals. MyResidence wishes to employ an experienced booking...

  • Events Co-ordinator

    1 month ago

    Cape Town, South Africa HotelJobs.co.za Full time

    A top tourist destination in Cape Town is looking for an Events Co-ordinator to complement their dynamic Conferencing and Events team. They need a well presented, motivated, creative thinker who has a keen interest in the tourism and hospitality sector and an eagerness to contribute to the overall success of one of Cape Town’s top tourist...

  • Events Manager

    4 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Events Manager - Stellenbosch #040 - Conducts short - and long-term planning and management for events and sales. - Develops and recommend the budget, marketing plans, and objectives and manages within those approved plans. - Maintains or exceeds budgeted sales and profits in all event areas. - Recommends, develops, and implements effective marketing plans...

  • Senior Events Manager

    4 weeks ago

    Cape Town, South Africa OfferZen Full time

    **The Opportunity**: It's an exciting time to join OfferZen, and the Engagement team in particular. You will help us define our online/in-person/hybrid event strategy. You'll get to work with a variety of partners across SA and the EU, building a solid network within the event organiser community. You'll be exposed to new and different markets with their own...

  • Events Co-ordinator

    5 days ago

    Cape Town, South Africa Tanya Serra Full time

    Job Posted: 25-Aug-2023 - Location: Cape Town - A top tourist destination in Cape Town is looking for an Events Co-ordinator to complement their dynamic Conferencing and Events team. They need a well presented, motivated, creative thinker who has a keen interest in the tourism and hospitality sector and an eagerness to contribute to the overall success of...

  • Events Co-ordinator

    1 month ago

    Cape Town, South Africa Tanya Serra Full time

    Job Posted: 17-Apr-2023 - Location: Cape Town - A top tourist destination in Cape Town is looking for an Events Co-ordinator to complement their dynamic Conferencing and Events team. They need a well presented, motivated, creative thinker who has a keen interest in the tourism and hospitality sector and an eagerness to contribute to the overall success of...

  • Executive Assistant

    4 weeks ago

    Cape Town, South Africa Coco Corporate (Pty) Ltd Full time

    A Boutique, Luxury company in the boating industry is looking for an Executive Assistant to provide administrative support in various forms, ensuring that executives make the best use of their invaluable time. The responsibilities are outlined as follows: ADMINISTRATIVE: Personal - Acting as a point of contact: dealing with correspondence and phone calls; -...

  • Client Support Specialist

    5 days ago

    Cape Town, South Africa Edge Executive Search Full time

    Client Support Specialist - Events Cape Town - 2023-07-21 - 2023-08-11 - Permanent - JHB003321 - Marketing- Markets & Investmennts- Western Cape, CPT - CBD - R 500 000 - R 700 000 Annually Cost To Company (Market related, Negotiable)- Listed Client in Cape Town CBD are in search of an experienced Corporate Events Specialist to join their...