Head Concierge

4 weeks ago

Camps Bay, South Africa HotelJobs.co.za Full time

Luxury hotel, part of an award-winning group based in Camps Bay is looking for a Head Concierge. This position offers variety and freedom from repetition and opportunities to interact with diverse people daily where your leadership and assertiveness skills will be used as part of a highly effective team; whilst operating within clearly defined standards and expectations, where your specialist guest service expertise can be recognised.
- Manage the Concierge Team and support the management of the Front Office Team in accordance with Hotel Management principles
- To oversee the smooth running of the Concierge team
- To assume the duties of the Front Office Duty Manager as and when required

Minimum Experience or Qualification Required:

- 3 Years concierge experience in a 5* Hotel.
- Experience in a supervisory and/or team leader role
- Hospitality Diploma is advantageous
- Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
- Proven network of industry supplier contacts
- Highly presentable
- Excellent command of the English language with solid verbal and written communication skills

Advantageous Experience and Qualification Desired:

- Member of the Clef D’Or
- Fluency in a European Language

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