Customer Success Consultant
7 months ago
**JOB PURPOSE**:
RIB (Centurion Office) requires the expertise of a Customer Success Consultant, responsible for the Implementation, Training and Support of Candy and Connect while maintaining a high level of professionalism when dealing with prospective and existing RIB clients.
**DUTIES AND RESPONSIBILITIES**:
Execute the following functions and tasks related to providing the existing and potential clients in Southern, East, & West Africa, including Mauritius:
- Facilitation of all Candy related training.
- Implementation for newly acquired clients.
- Management of key accounts for upselling and retention.
- Support the Sales team with technical demonstrations.
- Telephonic support for Candy, Candy Cloud, Connect and Candy/BuildSmart integration.
- Assist with product knowledge transfer in the form of Webinars, Seminars, Help Centre Articles, Did you Knows, Course Notes and User Guides.
- Support RIB Business Development Partners.
**SKILLS AND REQUIREMENTS**:
- Estimating and Planning knowledge.
- Project operations knowledge.
- Microsoft office knowledge.
- Be willing to travel locally and internationally.
- 5 Years Construction industry experience.
- Experience on Candy is essential.
**COMPETENCIES**:
- Self-motivated.
- Customer service orientated.
- A team player.
- Energy and drive.
- Results and goal orientated.
- Good communication skills.
- Good planning and prioritizing skills.
- Attention to detail.
- Good problem-solving skills.
**Job Types**: Full-time, Permanent
**Salary**: Up to R674 685,00 per year
**Education**:
- Diploma (required)
**Experience**:
- construction industry: 5 years (required)
**Language**:
- English (required)
-
Customer Success Consultant
7 months ago
Cape Town, South Africa Finovate People Full timeJob title: Customer Success ConsultantOur client, based in Somerset West, is looking for enthusiastic, self-disciplined and dedicated people's person who is interested in property management & software solutions and has extensive rental experience and knowledge to join their team in the position of Customer Success Consultant as soon as possible.Company: Our...
-
Customer Success Consultant
3 months ago
Cape Town, South Africa Kalibrate Full timeWe are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence. We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition. With the power of...
-
Customer Success Consultant
5 months ago
Cape Town, South Africa RareCruit Full timeSkills: Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide additional training on our solutions. They may even help clients plan and understand the best ways to utilise their software on the customer's business needs. The Customer Success Consultant is not...
-
Customer Success Consultant
4 weeks ago
Cape Town, South Africa RareCruit Full timeWe are looking for enthusiastic, self-disciplined and dedicated people's person who are interested in property management & software solutions and have extensive rental experience and knowledge.Roles: Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide...
-
Customer Success Consultant
4 weeks ago
Cape Town, South Africa RareCruit Full timeWe are looking for enthusiastic, self-disciplined and dedicated people's person who are interested in property management & software solutions and have extensive rental experience and knowledge.Roles:Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide...
-
Customer Success Consultant
2 months ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeSkills: - Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide additional training on our solutions. - They may even help clients plan and understand the best ways to utilise their software on the customer's business needs. - The Customer Success Consultant...
-
Customer Success Consultant
4 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeWe are looking for enthusiastic, self-disciplined and dedicated people's person who are interested in property management & software solutions and have extensive rental experience and knowledge. Roles: - Customer Success Consultants must know the company's products inside out. They are often called upon to provide support to clients to be able to provide...
-
Business Development Strategist for Success Coach
2 months ago
Cape Town, Western Cape, South Africa Success Coach Full timeWe are seeking a highly skilled and experienced Business Development Strategist to join our team at Success Coach.As a Business Development Strategist, you will play a key role in generating new leads, converting them into sales, and building strong customer relationships. You will work closely with the business owner to identify opportunities and grow our...
-
Customer Success Consultant
2 months ago
Cape Town, South Africa NielsenIQ Full time**Company Description** NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex...
-
Customer Success Consultant
3 days ago
Cape Town, South Africa NielsenIQ Full timeThe Customer Success Consultant will be working very closely with clients in the FMCG world to have a rigorous understanding of their business, objectives, priorities, and investment decisions they are making or considering. This will enable you to highlight unmet client needs and identify sales opportunities to pass to our account development...
-
Customer Success Consultant
4 months ago
Cape Town, South Africa Emporium Human Capital Full timeCustomer Success Consultant - Accounting (POS24301)Somerset WestR 20 000 to R 23 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software...
-
Customer Success Consultant
6 months ago
Cape Town, South Africa AnyVan Ltd Full timeAnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we’re proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we’re asset light - i.e., we don’t own any...
-
Support Consultant
2 weeks ago
Cape Town, South Africa Ditto Hire Full timeDitto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a **Support Consultant** to join our awesome Customer Success Team. **About us**: **What you need**: - Customer support background - Experience in support on SaaS platforms - Excellent communication skills - Ability to learn quickly **What you'll...
-
Customer Success Consultant
7 months ago
Cape Town, South Africa Emporium Human Capital Full timeCustomer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1+ years of experience in an account management, customer success or online training in the software industry A track record in property...
-
Customer Success Manager
2 weeks ago
Cape Town, South Africa Initiate International Full timeA marketing tech company that specialises in outreach optimization have an exciting career opportunity for a **Customer Success Manager** to join their amazing team in **Cape Town**. They need you to help them take care of their clients & ensure excellence of delivery, consistently. If you’re looking for an exciting new challenge, this **job** could be...
-
Customer Success Manager
2 weeks ago
Cape Town, South Africa Fospha Marketing Full timeAn exciting opportunity to join a growing Customer Success team! We are data-driven and enthusiastic about delivering the best possible experience for our clients. Fospha is a small startup that is providing a leading growth platform for direct-to-consumer eCommerce brands. Our measurement product solves the biggest problem marketer's have today by...
-
Customer Success Representative
4 days ago
Cape Town, South Africa The Vocation Station Full time**Customer Success Representative** **_ **_We do have a great company culture with a hybrid / remote work policy_** - The Customer Success Representative (CSR) is responsible for general communication, oversight of initiatives and being a single point of reference for the client. A CSR will have several dedicated clients and present monthly reports to them,...
-
Customer Success Representative
3 months ago
Cape Town, South Africa Lessonspace Full time**Company Description**: Lessonspace is an EdTech company based in South Africa, with clients and employees across the globe. We’re sometimes described as "Zoom for Teaching”, and our software is used by large online education companies and freelance tutors and teachers around the world. We prefer to avoid the “Zoom for Teaching” comparison but if...
-
Customer Success Consultant
5 months ago
Cape Town, South Africa RareCruit Full timeKey Responsibilities: Be the beacon of timely and accurate support across various channels, addressing customer queries with finesse and expertise. Dive deep into customer issues, troubleshooting and resolving them effectively while maintaining our commitment to excellence. Champion effective support through our CRM solutions, ensuring every interaction...
-
Customer Success Manager
7 months ago
Cape Town, South Africa DigiCert, Inc. Full timeat DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...