Customer Relationship Manager

17 hours ago


Polokwane, South Africa Complement Recruitment Full time

**Minimum Requirements**:

- Matric; Tertiary Qualification in Marketing / Sales
- Computer Literate (MS Office, SAGE)
- 5 Years experience in a similar role
- Well groomed, well-spoken - driven by customer satisfaction and personal goals
- Previous selling experience in a manufacturing and/or building & construction environment.
- Competency in required computer software, e.g. Sales Logics, Microsoft Office and Lotus notes to ensure effective administration, communication and presentation skills
- Adhere strictly to the company’s policies with regards to business ethics and anti-competitive behaviour
- Valid Drivers License, No Criminal Record / Restrictions

**Duties**:

- The implementation and management of marketing and sales strategies
- The achievement of set sales and financial targets (margin, DSO’s and ASP and Volume)
- Increasing the distribution channels of products and services offered by the company
- Resolving customer complaints that might arise
- Pricing of tender documents as well as day to day quotations requested by customers inclusive of estimations from plans submitted by customers
- Monitoring and reporting of competitor pricing and strategies
- Regular product training for internal staff and customers alike
- Continuous promotion of company products to markets dominated by other products - low cost housing, government projects and sheet metal
- Assist in the effective management of customer accounts
- Building long-term business relationships with customers
- Submission of monthly management and market reports as required by superior
- Monthly auditing and authorization of transporter claims
- Fulfilling the internal sales function if and when required
- Take Internal Sales Consultants on customers visits as and when required
- Participating in stock takes on a regular basis
- Ensuring site safety and that company health and safety standards are implemented and adhered to in the daily depot operations
- Salary Package: Basic Salary: R35K-40K per month Plus Benefits (Medical Aid; Pension fund; Housing Allowance Cell phone Allowance; Company Car; Guaranteed 13th cheque)
- Opportunity to earn Quarterly Incentive

**Find Us On Social Media**:



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