Customer Experience Coordinator

3 weeks ago


Polokwane, Limpopo, South Africa KMCK Talent Sourcing Full time

Estimated Salary: R250,000 - R350,000 per annum

Job Description
  • Main Purpose: Manage customer relationships to promote retention and growth.
  • Key Responsibilities:
    • Promote excellent customer experiences through product/service implementation and query resolution.
    • Ensure regular face-to-face visits and adherence to monthly/quarterly visitation plans.
    • Negotiate contracts and close agreements.
    • Develop trusted advisor relationships with key accounts and executives.
    • Identify growth opportunities and grow revenue within allocated customers.


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