Call Centre Sales Manager
2 weeks ago
Our **Insurance Client **is seeking an experienced **Insurance Call Centre Sales Manager** to join their team in **Centurion.**
- _**None Negotiable - must have Completed FAIS credits and Regulatory Exam (RE5)**_
**Salary**: R34 000 - R36 000 per Month plus Commission
**Requirements**:
- Grade 12
- Completed FAIS credits
- Regulatory Exam (RE5)
- Relevant tertiary qualification (3 years qualification) advantageous
- +6 years insurance sales call centre experience
- +3 years’ experience of general supervision of more junior colleagues
- General understanding of sales systems and applicable processes
- Proficient in Excel
**Responsibilities**:
- Implement strategies from senior managers to the team
- Improve call centre sales efficiencies and increase departmental profits
- Drive sales while optimising the operation
- Driving and achieving monthly sales targets and responsible for operational needs
- Leading, coaching and directing teams
- Ability to investigate factors impacting performance
- Plan, schedule and review workload to improve productivity, and the ability to measure results against targets
- Work under guidance (but not constant supervision) to analyse data to identify trends and risks
- Works without supervision and provides technical guidance when required on motivating all employees to learn, grow and develop so that they can obtain the knowledge and experience they need to assist the organisation to reach their goals
- Strong ability to drive staff engagement across the business
- Lead and direct the team to be able to reach operational efficiencies
- Communicate the plan from senior management to staff in a simple and understandable manner in order to reach organisational goals
**Job Types**: Full-time, Permanent
**Salary**: R34,000.00 - R36,000.00 per month
Ability to commute/relocate:
- Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- insurance sales call centre: 6 years (required)
License/Certification:
- Regulatory Exam (RE5) (required)
- Completed FAIS credits (required)
Application Deadline: 2023/09/01
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