Offload Return Clerk

7 months ago


Pretoria, South Africa Premier Full time

**Purpose of the job**

To supervise the returns process including:

- preventing stock losses
- capturing information
- stock control

**Responsibilities**
- Driver signatures obtained as per SOP
- All returned product balanced and accounted for as per SOP
- Crates accepted by returns bay balance to credit notes
- Crates credit notes reconcile to physical stock in return bay
- Credit slips accurately reflect crates returned
- Physical stock equals system reports at all times
- Crate control/ pallet stock levels are maintained
- Movement on all products are monitored
- Loss control/ waste management
- Physical returns match system figures
- Waste levels are reduced as per target
- Daily stock take accurately balances back to SSRS reports
- Products received from various locations are reconciled to physical stock in returns bay - variances are resolved
- Identified fraud or discrepancies are escalated as per SOP
- Crate stocks are reconciled daily - variances are resolved
- Physical stock reconciled with theoretical stock within agreed targets - variances are resolved
- Completeness and accuracy of information

**Qualification Requirements**:

- Grade 12 or equivalent qualification with numeric ability and PC literacy

**Experience Requirements**:

- FMCG industry experience
- At least 3 years’ experience in a similar position

**Key Outputs**:
**Competencies (Knowledge, Skills and attributes)**
- Organisational understanding
- Legislation
- In-house systems
- Business processes, rules and procedures
- Communication - written, verbal
- Accuracy/ Attention to detail
- Assertiveness
- Numerical ability
- Team Leadership
- Innovation/Continuous Improvements

**Other Requirements**
- Will be required to work until last end of trip for last driver completed.
- Required to work Saturdays, Sundays and Public Holidays.
- Required to work on a rotating shift basis


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