Dispatch Supervisor

**Job description**:
We are looking for a dispatch supervisor to join us. The purpose of the Dispatch Supervisor is to ensure that all dispatch operations are executed seamlessly and efficiently, providing our customers with an exceptional level of service.

**Responsibilities**:

- Day to day supervision of the order preparation team and ensuring that all orders are processed and dispatched in a timely and efficient manner.
- Creating and maintaining dispatching plan schedules.
- Ensuring that all goods and materials are available when needed for dispatch.
- Updating the dispatch plan as needed for changes in demand or other factors.
- Liaising with other departments to ensure orders are fulfilled and delivered to customers as required.
- Responsible for stock and ensuring that products are dispatched in accordance with demand.
- Improve the efficiency of the order preparation team and reduce costs where possible.
- Maintain accurate records (Picking Slips, Serial Numbers, Transfers, Delivery Note, of all orders processed, and dispatched as well as any issues or delays.
- Report regularly to senior management and make recommendations for improvement where needed.
- Ensuring that all members of the dispatch team are properly trained and have the necessary skills to perform their roles effectively.
- Resolve any issues that may arise from customers or other departments within the company in relation to orders being processed or dispatched.
- Communicate with all members of the order preparation team and keep them updated on any changes or developments that may affect their work.
- Adhere to all company policies, procedures and health and safety regulations.
- Oversee the transportation and tracking of all dispatched goods and materials.
- Ensure the maintenance of vehicles and equipment used for transportation.
- Conducting with stock counts (cycle, quarterly, annual, adhoc).
- Final inspection of finished goods before loading
- Operation of the forklift to move, locate, relocate, stack and count merchandise

**Dispatch Supervisor Requirements**:

- Grade 12 or equivalent
- Valid drivers’ license and reliable transport & Valid Forklift License and experience driving
- Physical ability to lift and carry items weighing +/- 40kg
- Working knowledge in MS Word, Excel or similar computer software systems
- Ability to communicate effectively verbally and in writing in English
- Basic technical skills
- Detail-oriented
- Trustworthy
- Availability to work outside working hours (i.e.: Overtime, weekends, public holidays)

**Job Type**:
Full-time
- Ability to commute/relocate:

- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Qualifications**
- High School (matric)
- Similar warehousing: 3-5 years
- Valid Driver's License

**Start date**: Immediately.

Ability to commute/relocate:

- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (preferred)