Hospitality Systems Implementation Consultant
2 weeks ago
You will need to consult with clients at a business level and advise them on the best solutions for them in our system. Previous experience in a role implementing and customising similar software, as well as experience in the hotel/tourism/leisure industry is a must.
**KPA's**:
- Onboarding of new clients to our software
- Post-onboarding client follow ups/check-ins
- Onboarding new POS clients
- Implementing integrations, like financial interfaces
- Consultative projects related t o data changes
- Keep up t o date with new product features and services to advise clients
- Maintaining and updating onboarding SOPs and documentation
- Onboarding of new properties (existing clients)
**Experience, Qualifications and Skills**:
- Project management, key account management, client onboarding skills and excellent written and verbal communication skills.
- Knowledge of the tourism/hospitality industry is a must
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