Hospitality Business Development Specialist

1 week ago


Hillcrest, KwaZulu-Natal, South Africa Carlysle Human Capital Full time
Job Overview

We are seeking a highly skilled Hospitality System Consultant to join our team at Carlysle Human Capital. As a key member of our organization, you will be responsible for onboarding new clients to our software, ensuring seamless integration and successful adoption.

About the Role

This is a fantastic opportunity for a motivated individual with project management, key account management, and client onboarding skills. You will work closely with our clients to understand their needs, provide tailored solutions, and ensure they achieve their goals.

Key Responsibilities
  • Onboard new clients to our software, including configuration and training
  • Provide exceptional customer service, responding to queries and resolving issues promptly
  • Work collaboratively with cross-functional teams to deliver projects and meet deadlines
  • Maintain up-to-date knowledge of new product features and services to advise clients effectively
Requirements

To succeed in this role, you will need:

  • Project management and key account management experience
  • Excellent written and verbal communication skills
  • Knowledge of the tourism/hospitality industry (desirable)
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary package (£45,000 - £60,000 per annum, depending on experience)
  • Medical aid, pension fund, and profit share benefits
Location

The successful candidate will be based in Kloof, Durban, with regular travel to client sites required.

Categorisation

This role falls under Application Support, Project Management, and Key Account Management.



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