IT Systems Manager
2 weeks ago
A large retailer based in Hillcrest requires a Systems Manager to join their team.
- Run reports and analyze data, and report back to Operational Manager.
- Plan and co-ordinate a full stock take (+/- 100 people)
- Assist users with software, hardware, and connectivity issues.
- Monitor network and systems for performance, security, and other issues.
- Recommend, install, configure, maintain, and upgrade all computer and networking software and hardware for use in an office, department, or small company.
- Ensure the IT environment is up and running during core business hours as per the policy requirements
- Disaster recovery procedures and data backup systems are in place
- Management and overseeing IT infrastructure and servers
- Hardware and facility management
- Oversee the efficient management and implementation of IT Software to support productivity within the company and ensure internal controls are in place
- Ensure that the latest anti-virus and other security software is installed on all devices, and monitored on a weekly basis
- Ensure that IT Support tickets are responded to in a timely basis and assist in troubleshooting and resolving identified issues
- Identify training requirements for users based on support tickets
- Monthly reporting regarding all IT related issues
- Management of team members and provide guidance and coaching where necessary
- Regular training of staff
**Qualification and Experience**:
- 4-year IT Qualification, Degree
- 5- 8 years experience within a similar position in the Retail Industry
- Experience in managing projects and people
- Proven track record in business development and building relationships
**Knowledge**
- Software knowledge - Accpak, Arch,
- Hardware knowledge - Networking, CPU, PABX, POS
- Server, Desktop and Cloud Management
- Network and Firewall Management
- IT Security Management
- Good understanding of Server setup, Backups and retention periods.
- Good understanding of Windows Server 2012/2016 and Desktop Windows 10.
- Good understanding of internet connectivity including express route and redundancy measures.
- Good understanding of the environment and the potential threats from outside.
- Up to date understanding and knowledge of security risks, threats, and systems available in the market to mitigate these risks.
**Salary**: R30,000.00 - R35,000.00 per month
Ability to commute/relocate:
- Hillcrest, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelors (preferred)
**Experience**:
- Managing Projects: 4 years (required)
- Accpak and Arch: 3 years (required)
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