Digital Motor Assessor

3 weeks ago

Johannesburg, South Africa Ayize Recruitment Full time

**Digital Motor Assessor**
CAREER OPPORTUNITY

We are looking for a Digital Motor Assessor with sound knowledge of insurance principles to determine quantum on motor claims, support strategic initiatives and build trusted partnerships with

Insurers, brokers, and clients.

**Duties and Responsibilities (may include but not limited to)**:

- Deliver exceptional client service that exceeds customers’ expectations through the proactive, innovative, and appropriate motor assessing process.
- Adhere and improve service level agreements.
- Appraise a damaged vehicle and identify and record damage, including impact zone and severity according to Insurer specifications.
- Manage relationships with clients, brokers, and internal departments.
- Make use of manual and digital image technology to record areas of damage identified.
- Achieve minimum targets were applicable.

**QUALIFICATIONS AND EXPERIENCE**

The following academic qualifications and related experience are requirements for the position:
**Qualification**

**Minimum Requirements**:

- Matric, Secondary Education level Grade 12
- Audatex Certification

**Preferred Requirements**:

- VDQ Qualification
- Technical Diploma e.g., motor mechanical

**Experience**

**Minimum Requirements**:

- 3+ years motor assessing experience
- Qualified automotive mechanic or automotive body repairer

**TECHNICAL COMPETENCIES**

The essential competencies that will be needed for this position are:
**Minimum Requirements**:

- PC literate on MS Outlook and Office
- Sound knowledge of Insurance principles

**ATTRIBUTES**

A number of attributes are part of the make-up of the person who will be best suited to the position

**Attributes required for the position include but are not limited to**:

- Strategic thinker who can also work at detail level
- The ability to work in a team to build and maintain collective support
- Organisational and administrative skills, which includes managing your desk and your time effectively
- Paying attention to detail
- Deliver on TCF principles in alignment with regulatory requirements
- Managing customer expectations
- Identify, understand, and solve problems
- Quick, rational decision-making skills
- Follow instructions and procedures
- Tenacious and assertive, with good telephone etiquette
- Numerically skilled
- Clear verbal and writing ability
- Clear ITC and criminal record
- Excellent previous employment references
- Stable employment record

ABOUT THE COMPANY

**Applicants must have the following**:

- Clear ITC
- Clear criminal record
- Excellent previous employment references.

Please note that this appointment will be made according to the company’s Employment Equity targets and strategy.

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

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