Regional Manager

4 months ago

Johannesburg, South Africa Fidelity Services Group Full time

As a Fire Response Regional Manager, your primary responsibility is to oversee and manage all fire response operations within the designated region. You will lead a team of highly skilled firefighters and support staff, ensuring seamless coordination, timely response, and efficient execution of fire emergency protocols. Your role is pivotal in safeguarding lives, property, and assets while maintaining a strong focus on continuous improvement and exceptional service delivery.

**Key Responsibilities**:
**Leadership and Team Management**:
Supervise and provide guidance to the regional fire response team, ensuring adherence to company policies and safety protocols.
- Foster a culture of excellence, teamwork, and professionalism among staff, encouraging their growth and development.
- Conduct performance evaluations and provide constructive feedback to enhance team efficiency and effectiveness.

**Operational Oversight**:
Coordinate and oversee fire response activities within the region, including the deployment of response vehicles and resources.
- Collaborate with the Fire Chief and other stakeholders to develop strategic plans and response protocols tailored to the region's needs.
- Ensure compliance with all relevant regulations and standards, and maintain a high level of preparedness for various fire scenarios.

**Incident Management**:
Respond to and manage critical fire incidents, providing on-site leadership and support to the response teams.
- Monitor incident progress, assess resource requirements, and make real-time decisions to optimize response strategies.
- Collaborate with local authorities, emergency services, and community leaders to ensure a coordinated and effective response.

**Equipment and Resource Management**:
Oversee the maintenance, readiness, and availability of all fire response equipment and vehicles in the region.
- Identify and procure additional resources as needed, ensuring that teams have access to state-of-the-art firefighting tools and technology.
- Implement resource allocation strategies to optimize response capabilities.

**Training and Development**:
Conduct regular training sessions and drills to enhance the skillset and preparedness of the regional response team.
- Facilitate specialized training programs to address emerging fire risks, specific industry hazards, or new firefighting techniques.
- Stay updated with industry best practices and innovations, integrating them into training modules and operational strategies.

**Requirements**:

- Proven experience in firefighting and emergency response, with a minimum of 5 years in a managerial capacity.
- Strong leadership and interpersonal skills, with the ability to motivate and guide teams effectively.
- In-depth knowledge of firefighting techniques, incident command systems, and emergency response protocols.
- Excellent problem-solving skills, with the ability to make sound decisions under pressure.
- Outstanding communication and collaboration abilities, able to work closely with internal and external stakeholders.
- Thorough understanding of fire safety regulations, standards, and industry best practices.
- Relevant certifications and qualifications in firefighting and emergency management (e.g., NFPA)
- Flexibility to work irregular hours and respond to emergencies as needed.

**_
**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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