Technical Pre-sales Integration Specialist

7 months ago

Johannesburg, South Africa WatersEdge Solutions Full time

The **Technical Pre-Sales Integration Specialist** is a pivotal role that merges technical expertise with sales proficiency to drive successful integration solutions for potential clients. This position demands an in-depth comprehension of SaaS (Software as a Service) integration principles and technologies, coupled with the ability to effectively communicate these technical concepts to diverse stakeholders. The individual in this role collaborates closely with the sales team to discern client needs, design customised integration solutions, and demonstrate the value proposition of the company's integration offerings.

**Qualifications**:

- Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree is advantageous.
- Demonstrated experience in technical pre-sales, solution architecture, or integration consulting roles within the SaaS industry.
- Proficiency in development languages such as Python, Typescript, Java, C#, C++, with the ability to write scripts and customize integrations.
- Familiarity with AWS with a minimum certification of Cloud Practitioner.
- Experience with various marketplaces such as Microsoft, Salesforce are a plus.
- Excellent communication and presentation skills, with the capability to convey complex technical concepts effectively.
- Strong analytical and problem-solving skills, with meticulous attention to detail.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

**Key Responsibilities**:
1. Technical Expertise:

- Exhibit a profound understanding of SaaS integration principles, APIs, middleware, and related technologies.
- Remain updated with industry trends and best practices in integration architecture and design.
- Provide technical guidance and expertise to internal teams and external clients.

2. Pre-Sales Support:

- Partner with the sales team to grasp client requirements and identify integration opportunities.
- Engage in pre-sales meetings, presentations, and demonstrations to highlight the company's integration capabilities.
- Translate client needs into technical solutions, encompassing architecture design, data mapping, and workflow integration.

3. Solution Design:

- Devise comprehensive integration solutions tailored to address the unique needs of potential clients.
- Collaborate closely with management and development teams to ensure alignment between client requirements and product capabilities.
- Generate technical documentation, diagrams, and proposals to articulate solution designs to clients.

4. Client Engagement:

- Serve as a trusted advisor to clients, offering insights and recommendations on integration strategies and best practices.
- Conduct workshops and training sessions to educate clients on integration methodologies and solutions.
- Cultivate strong relationships with key client stakeholders, understanding their business objectives and challenges.

5. Cross-Functional Collaboration:

- Collaborate seamlessly with internal teams including sales, product management, development, and customer success to drive successful client engagements.
- Act as a liaison between clients and internal teams, ensuring seamless handover of integration projects from pre-sales to post-sales phases.

**Additional Information**:

- This role offers the opportunity for remote work with occasional travel for client meetings and presentations.
- Competitive compensation package including base salary, commission and other company benefits.
- Professional development opportunities including training, certifications, and conference attendance to stay updated with the latest industry trends.

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