Vp Operations and Customer Success

We are seeking a VP of Operations and Customer Success to spearhead customer engagement and lead the deployment and operational management of advanced mining technology solutions in South Africa. Based in Johannesburg, this pivotal role requires an experienced leader who excels in managing complex projects, integrating Io T and AI-driven technologies, and...

Join Razor Labs, a leader in the mining tech sector, specializing in predictive maintenance with our flagship product, DataMind AI. Our AI Sensor Fusion technology forecasts equipment failures, enhancing operational efficiency and safety. Publicly traded on the Tel Aviv Stock Exchange, we have a strong presence in key mining regions, including Australia and...

Kerridge Commercial Systems (KCS) the market leader in developing and delivering fully integrated business management solutions our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively on a Global scale. At KCS the VP of PMO...

Mimecast is seeking an experienced transformational VP Sales for Africa to serve as a key member and business leader within the EMEA Revenue Leadership team. The VP Sales will serve as an influential executive, who will transform business outcomes and Mimecast’s company culture by leading a retention and growth focused, world-class, Sub-Saharan African...

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...

**Customer Success Operations** **Location: Parktown, Johannesburg** **Working Hours: Monday to Friday 9:00am - 17:00pm** **Salary: R13k - R16k Per Month Depending on experience** **Added Values**: - Additional leave days (± 20 days) - Upskilling courses - Monthly team lunches - No dress code **Company Overview**: Our client is a corporate...

Basic Functions: - Experience of managing the claims Operation - Client relationship management - Managing large contact centers - Ensure seamless transition and flawless service delivery. - Focus on transition with Zero impact on service delivery. - Focus on efficiencies - leaner, greener and faster. - Focus on Process stabilization & sustained delivery. -...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: About TransUnion: TransUnion is a global information and insights company which provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good®. TransUnion is...

**Who is EZRA** Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE. Our flagship products are Advance...

SEEKING**:Customer Success Consultant** FOR: Full-Time Position MISSION STATEMENT: Inoxico is emerging as a leading provider of data on companies in Africa. Our customers primarily use this data to assess credit risks with their trade partners or to check if their suppliers are above board. In this exciting data space our researchers, analysts, and...

The Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco’s Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners, and the extended Cisco account team to aid the customers in achieving their goals. With Cisco’s transformation to software subscription,...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have...

**Skills and experience required**: - Experience in a retail brand would be advantageous - An active lifestyle is a huge advantage as this is an active-wear apparel company - Minimum of 3 years experience in a similar role is required - Excellent ability to solve problems and ensure client is happy with the end result - Excellent time management and...

**About RedCloud** RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets. RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better...

**Flutterwave** was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner. **The Role**:The Know Your...

**Join Jem as our Customer Success Manager.** One of Jem’s core principles is ‘Customer Obsession’. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We’re looking for a dynamic, self-driven individual...

Drive Customer Success at ClickatellWe are seeking a seasoned professional to lead our Customer Success team and drive strategic initiatives to enhance customer satisfaction and retention across Enterprise accounts.About the RoleThe Director of Customer Success will be responsible for:Collaborating with cross-functional teams to drive customer success and...

Drive Customer Success at ClickatellWe are seeking a highly skilled Director of Customer Success to join our team at Clickatell. As a key member of our organization, you will be responsible for driving strategic initiatives and process optimization to enhance customer satisfaction and retention across Enterprise accounts.Key Responsibilities:Collaborate...

Responsibilities: 1. Oversee and manage the company's product catalogue to ensure maximum product performance. 2. Supervise sales representatives to drive sales and achieve company targets. 3. Manage the day-to-day operations of the office, ensuring optimal organization and efficiency. 4. Handle HR-related issues promptly and professionally, maintaining a...

Drive Customer Success at ClickatellWe are seeking a seasoned professional to lead our Customer Success team and drive strategic initiatives to enhance customer satisfaction and retention across Enterprise accounts. As a key member of our Senior Leadership Team, you will collaborate with cross-functional teams to ensure our solutions align with and exceed...