Customer Success Manager

Our client is a leading organization that believes in redefining the customer experience. They are seeking a highly skilled and experienced Sales Consultant to join their team.The ideal candidate will have a deep understanding of product offerings and systems, as well as excellent negotiation and conflict resolution skills.We are looking for a proactive and...

We are looking for a technically savvy customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn....

**Purpose of the role** The purpose of the Customer Success Manager is to take ownership of, and to ensure that the Customer Success Team empowers and supports key stakeholders that we service, to use our products and services to their full potential, and to maximize the value they receive. **Your mission will be to**: - Own the customer success strategy...

**Diligent Boards - Customer Success Manager** **Job Title and Overview** The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive...

Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities. The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer. Customers Success will manage...

**About RedCloud** RedCloud is leveraging AI-powered technology to break down the barriers to fair and profitable trade in emerging markets. RedCloud's Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to help them make better...

Customer Success ManagerWe are seeking a seasoned Customer Success Manager to join our team at Manitou Centre South Africa. The ideal candidate will have a proven track record in building strong relationships with customers and delivering exceptional customer service.Key Responsibilities:Customer Relationship Building: Build strong relationships with key...

Vertice was launched in 2022 to build a new way to manage SaaS and cloud spend. One that's fair, totally transparent, and designed for modern businesses. Today, Vertice manages over $3.4 billion in spend for hundreds of customers in over 30 countries. We are headquartered in London with offices in New York, Brno, Sydney, Johannesburg and Singapore. And...

**About Us** At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better...

Johannesburg North, Gauteng - Customer Service** Customer Success Manager (JB1854)** Johannesburg North, Gauteng R25 - 37 500 per month Duration: Permanent As the Customer Success Manager you will provide remote customer success management services in English and/or German to a Swiss FinTech company who provides a cloud platform that digitizes...

**Join Jem as our Customer Success Manager.** One of Jem’s core principles is ‘Customer Obsession’. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We’re looking for a dynamic, self-driven individual...

Contact person for this position: Ronel Bakker Job Overview My client, a South African company that dives head-first into South Africa’s talent pool, is sourcing top professionals to work remotely for some of Switzerland’s most exciting companies. They are passionate about showing the world what South Africans have to offer. Stay in our beautiful...

**ABOUT TEMENOS** Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together. We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate...

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...

Our cutting-edge, hands-on training program will provide you with the tools you'll need for success; don't miss out on this amazing opportunity! Benefits of joining our team: - Excellent training that is 100% hands-on - Top performer incentives such as amazing travel opportunities, rapid advancement and so much more - A fun and encouraging work...

Our SA client sources top professionals to work remotely for some of Switzerland’s most exciting companies. They are looking for a Customer Success Manager with strong customer orientation and robust customer interaction skills. Their cloud-based platform digitizes communications and order/ claim processes for insurance companies and real estate management...

**What are we?** PayProp is a company that allows Property Managers to automate rental payments and report on their portfolio, freeing up time and resources. The company processes a total of £2.0b per year in the United Kingdom, South Africa, Canada and the United States. We are a market leader in the real estate payment sector and come to work to create...

**The Role** Essential functions**: - Collaborate with Sales to align on outcomes customers expect from their subscription purchase. - Develop a digital journey to drive outcomes. - Develop a success plan that includes critical action to ensure expected outcomes. - Provide an effective onboarding and ongoing service checks and take appropriate actions -...

**About Us** Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery. By ensuring a...