Quality Manager
2 weeks ago
**The Person**:
- Technical qualification essental.
- Certified Auditor ISO 9001; IATF16949
- City & Guilds Quality Certification
**Key Performance Areas**:
Quality Management:
- Ensure Quality Management processes are implemented and maintained throughout the BU.
- Successful maintenance of the Quality Management Certification.
- Develop and control BU Quality financial budgets and staffing plans.
- Approve all pre-production and production control plans.
- Ensure that all master samples, documents and records are stored in accordance with the BU Quality Management/customer specific requirements.
- Define the criteria for incoming product verification, approve receiving inspection instructions & ensure their on-going maintenance.
- Material identification and traceability requirements are defined and applied.
- Control inspection measurement and test equipment is identified, calibrated and verified as suitable for use. This includes determining if the measurement system analysis is acceptable before use in series production.
- Analyse warranty returns, appropriate material disposition and corrective action / preventive action to reduce warranty costs.
- Proper disposition of non-conforming product & where required, authorise rework, repair or salvage.
- Ensure the costs of internal & external containment are recorded and managed.
- Ensure quality costs associated with delivery of non-conforming product to the BU are documented to facilitate supplier chargeback.
- Define the criteria for incoming product verification, approve receiving inspection instructions and ensure their on-going maintenance.
- Daily reject identification, root cause analysis and driving the implementation of corrective actions.
- Monitor internal and external failure rates daily and facilitate problem solving exercises to prevent non-conformances.
- Conduct BOM and Process reviews and implement improvements.
- Drive reduction of waste and improve the yields.
Quality Strategy:
- Develop the Total Quality Strategic plan and ensure implementation for the BU.
- Provide strategic and change leadership to the total Quality team.
Quality Systems and Procedures:
- Liaise with other Managers and staff to ensure that the quality management system is functioning efficiently.
- Where appropriate, advise on changes and recommendations on implementation of changes by providing training, tools and techniques to enable others to achieve the desired quality standards.
- Review customer QC admin and product requirements and ensure these requirements are met.
- Define quality procedures in conjunction with operating staff.
- Set up and maintain controls and documentation procedures.
- Monitor performance by gathering relevant data and producing statistical reports.
- Use relevant quality tools and ensure Managers and applicable employees understand how to improve the overall quality performance.
- Work towards achieving IATF 16949 accreditation.
- Effective use of Visual Management Boards to display data for analysis on the shop floor and at management level.
Shareholder Value:
- Effectively manage department to ensure business objectives are achieved.
Audits:
- Conduct internal system audits.
- Ensure through the Plant Quality teams at each Plant, that the following are carried out: - 1st/2nd Party ISO 9001:2015 System Audits and 1st/2nd Party IATF 16949: 2016 System / Process / Product Audits.
- Approve product/process audit instructions, product/process audit schedule and associated corrective action requirements and ensure their on-going maintenance.
- Conduct full system audits in all Plants in conjunction with the Plant Quality teams.
- Conduct supplier audits and implement Supplier Quality Development when deemed necessary.
Supply Quality Assurance (SQA):
- Analyse Supplier Performance (Product Quality, Special Status, etc.) and make recommendations.
- Conduct supplier audits.
- Identify opportunities for supplier development.
- Provide input to Procurement as to supplier quality risk.
- Support Procurement on supplier business opportunity/risk (SBO/SBR) initiatives.
Information Management and Direction Focussing:
- Communicate and transfer Best Practices between BU''s/Plants/Sites.
- Conduct a BU Management review.
Continuous Improvement:
- Benchmark Quality processes against Best Practices.
- Drive the continuous improvement of supplier quality performance.
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