Export Sales Coordinator

2 weeks ago


Cape Town, South Africa Focus Personnel Trust Full time

Minimum Requirements:

- Relevant Degree / Diploma in Economics or Foreign Trade
- 2-5 years’ relevant export experience within an FMCG environment
- 2 years’ relevant sales and customers services experience within an FMCG environment
- Computer skills (Office, Excel, PowerPoint)

Required Competencies and Skills:

- Excellent organizational and interpersonal skills.
- Self-driven, customer-oriented personality.
- Good planning, time management, problem solving and decision-making skills.

Role Capabilities:

- A deep understanding of export processes of food processing facilities.
- A solid understanding of export requirements of dairy products.
- Excellent communication skills (both oral and written) and facilitation skills with the ability to work with others to achieve objectives
- Excellent numerical, commercial and analytical skills.
- Excellent problem-solving skills as well as interpersonal communication skills.
- Excellent presentation and report writing skills.

Personal Capabilities
- Problem solver
- Ability to work within a team, but also be self-motivated.
- Accuracy and attention to detail.
- Ability to plan work and meet deadlines.
- Ability to work under pressure
- Ability to take initiative

Purpose of the Role:
To contribute to the sustainable international development of the company through the marketing of goods and services in markets outside the borders of South Africa.
Responsible for ensuring effective sales order management, customer service, vendor procurement and follow-up, export logistics coordination, and export documentation and regulatory reporting. The Export Logistics Coordinator serves as a significant point of contact for sales and customers to provide consistent, positive customer experiences. The position will oversee initial order entry, facilitation of order changes and order fulfillment as well as sourcing of material from vendors. The successful incumbent will be empowered to make decisions in alignment with company strategy, guiding principles and customer satisfaction

Key Responsibilities (But not limited to)
- Assist the Export Sales Manager in all export sales obligations.
- Assist with Market Research and Compliance: monitor market and dairy legislation.
- Export selling: setting up promotional grids and assisting agents on orders for upcoming promotions; administrative assistance on various trade agreements and prices per retailer/ agent/ country; etc.
- Merchandising and Marketing: assist trade merchandising marketers on product information in various countries; compiling sales and price data in various countries; etc.
- Operations and Logistics: follow up on Export paperwork and timelines for deliveries; managing deliveries through liaising between clients, agents and the factory; etc.
- Coordinating services for successful export selling: choosing service providers; insuring administration of operations; etc.
- Manage relations and contacts in different contexts and cultures.


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