Guest Services Manager
6 days ago
A 5* Luxury Hotel seeks a Guest Services Manager.
Manage the Guest Services Agents team & the pre
- arrival Guest experience including the day to day guest requests.
Manage the guest experience internal & external between the various departments.
Experience as a Guest Relations/ Front Office/ Guest Experience Manager within a 4* / 5* Hotel.
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Guest Services Director
3 weeks ago
Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time**Job Description:**The Guest Services Director is responsible for leading the front desk operations at Numeral Financial Services Group. This role requires a high level of professionalism, strong leadership skills, and excellent customer service orientation.**Key Responsibilities:**Lead and manage the reception team to deliver exceptional customer...
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Guest Service Manager
2 weeks ago
Cape Town, South Africa Portside Consulting Full time**Guest Services Manager On board Cruise Ships**: To consistently deliver the highest standard of customer service to all guests visiting Guest Service. This includes coordinating resolution activities capturing relevant details into the shipboard capturing system ensuring complete guest satisfaction with all concerns documented. **Primary Function**: To...
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Guest Services Manager
2 months ago
Cape Town, South Africa One&Only Cape Town Full timeGuest Services Manager (14030) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...
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Guest Services Manager
7 months ago
Cape Town, South Africa One&Only Cape Town Full timeGuest Services Manager (10060) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...
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Guest Service Duty Manager
2 months ago
Cape Town, South Africa Marriott International, Inc Full time**Additional Information** **Job Number**24193010 **Job Category**Rooms & Guest Services Operations **Location**The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** **Function**: Reporting to the Guest Services Experience Manager, the...
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Guest Services Officer
7 months ago
Cape Town, South Africa Cullinan Holdings Full timeAn exciting opportunity has become available for a Guest Services Officer to join our Guest Services Team! The position is based at the Cape Town International Airport. As the Guest Services Officer, you ensure that our guests start their journey to South Africa with a First Class experience! You are ready to welcome guests to our beautiful country, and...
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Guest Services Agent
1 day ago
Cape Town, South Africa Belmond Hotels Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest Service...
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Guest Services Agent
2 months ago
Cape Town, South Africa Belmond Management Full timeAs a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...
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Guest Services Agent
2 months ago
Cape Town, South Africa Belmond Full timeAs a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...
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Porter Guest Services
4 days ago
Cape Town, South Africa Belmond Hotels Full time**Guest Services** Often the first hello and the last farewell, our Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Porter to...
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Porter Guest Services
7 days ago
Cape Town, South Africa Belmond Full timeGuest Services Often the first hello and the last farewell, our Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Porter to join...
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Porter Guest Services
1 week ago
Cape Town, South Africa Belmond Management Full timeLocation: South Africa, Cape Town Department: Front Office & Guest Relations Employment type: Full-time **Experience**: **Guest Services** Often the first hello and the last farewell, our Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a...
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Guest Services Agent
2 weeks ago
Cape Town, South Africa Belmond Management Full time**Location**: South Africa, Cape Town Department: Front Office & Guest Relations Employment type: Full-time **Experience**: Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a...
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Guest Services Agent
1 week ago
Cape Town, South Africa Belmond Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest Services...
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Guest Services Agent
6 days ago
Cape Town, South Africa Belmond Hotels Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest Services...
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Guest Experience Expert
3 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24179402 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Function** Reporting directly to the Guest Services Duty Manager, the...
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Guest Experience Expert
7 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 24078425 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Function** Reporting directly to the Guest Services Duty Manager,...
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Guest Experience Expert
7 months ago
Cape Town, South Africa Marriott International, Inc Full time**Job Number** 23131654 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Function** Reporting directly to the Guest Services Duty Manager, the...
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Guest Relations Manager
7 months ago
Cape Town, South Africa Crew Life at Sea Full time**Key Responsibilities**: - Lead and supervise the guest relations team, including guest services associates and concierge staff, to ensure the highest levels of service and professionalism **onboard the cruise ship**. - Serve as the primary point of contact for guests, addressing inquiries, requests, and concerns in a prompt, courteous, and efficient...
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Guest Experience Manager
1 day ago
Cape Town, South Africa Belmond Hotels Full timeOften the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest...