Guest Services Agent

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest Service...

Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a service-orientated, guest-focused hospitality professional, then we would love to hear from you. We are looking for a Guest Services...

As a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...

As a Guest Services Agent at Mount Nelson, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you’re looking to develop your skills and be part of the future of...

**Location**: South Africa, Cape Town Department: Front Office & Guest Relations Employment type: Full-time **Experience**: Often the first hello and the last farewell, our Front Office and Guest Services teams are the gatekeepers of the Belmond experience. Their commitment to going above-and-beyond ensures a stay that is incomparable. If you are a...

We are looking for a Guest Services Agent (Front of House) who under the direction of the Manager and within the limits of the Hotel's policies and procedures, assists with welcoming and receiving all guests in a manner that compliments the highest standard of the Hotel. Maintaining and processing of accounts for departing guests, receiving payments,...

The Guest Service Agents plays a major role in the pre-arrival journey of our guests by creating any itinerary and making all reservations and booking as per guest’s request according to the Brand standard. Finally, Guest Service Agents have a high sense of customer service and communication, fluent in English (written and spoken), and know how to work...

A 5* Luxury Hotel seeks a Guest Services Manager. Manage the Guest Services Agents team & the pre - arrival Guest experience including the day to day guest requests. Manage the guest experience internal & external between the various departments. Experience as a Guest Relations/ Front Office/ Guest Experience Manager within a 4* / 5* Hotel.

Guest Experience Agent (13072) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

Guest Experience Agent (14628) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

Guest Experience Agent (8493) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

**Job Number** 24078425 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Function** Reporting directly to the Guest Services Duty Manager,...

**Job Number** 24179402 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Function** Reporting directly to the Guest Services Duty Manager, the...

**Job Number** 23131654 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Function** Reporting directly to the Guest Services Duty Manager, the...

Guest Services Manager (14030) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

**Job Description:**The Guest Services Director is responsible for leading the front desk operations at Numeral Financial Services Group. This role requires a high level of professionalism, strong leadership skills, and excellent customer service orientation.**Key Responsibilities:**Lead and manage the reception team to deliver exceptional customer...

**Additional Information** **Job Number**24193010 **Job Category**Rooms & Guest Services Operations **Location**The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** **Function**: Reporting to the Guest Services Experience Manager, the...

We are looking for detail-oriented reservation agents to assist our guests with their booking needs. You will provide various planning and booking services, including answering guests’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and have...

**The Role**: Charles Hope SA is looking for a dynamic Guest Experience Night Shift Agent to join its growing team. The Guest Experience Agent will play a key part in our day-to-day operations; you will be coordinating the whole customer journey from the online pre-checking process to the guest departure, while answering guests queries remotely throughout...

An exciting opportunity has become available for a Guest Services Officer to join our Guest Services Team! The position is based at the Cape Town International Airport. As the Guest Services Officer, you ensure that our guests start their journey to South Africa with a First Class experience! You are ready to welcome guests to our beautiful country, and...