Snr Travel Consultant: Zimasa Travel
1 week ago
**Responsibilities**
- Responsible for driving sales with outstanding level of customer service;
- Using effective sales techniques and tools to achieve and exceed set sales targets selling international flight tickets, hotels, cruises, car rental, holiday packages and tours;
- Responsible for creating an environment to acquire, maintain and grow a solid client base contributing to the company profit;
- Responsible for offering and selling additional product offering
- Accurate completion of all new bookings, invoicing, amended bookings and all other administrative responsibilities within expected timeframe;
- Respond to all relevant inbound and outbound calls as required;
Strive to deliver a high standard of customer service and work output;
- Assisting, as a team, to implement "best practice" policies and procedures;
- Ensure all Sales targets set are reached to ensure sales and revenue while minimising errors and losses;
- Processing all fraud checks before issuing;
- After hours customer assistance where needed; and
- Weekend shifts as scheduled.
**Technical Skill Requirements**
- Efficient working knowledge of Amadeus
- Minimum 3 years sales experience in the Retail Travel Industry;
- Fluent English (written and verbal) essential; and
- Sales experience in the travel industry.
**Personal Competency Requirements**
- Self confidence
- Ability to sell
- Service-driven
- Listening skills
- Team player
- Be able to multitask with different systems
- Attention to detail
- Accuracy
- Level of urgency
- Self motivated
- Proactive with a positive approach and
- Goal-orientated and target driven.
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