Leisure Reservations Consultant

1 week ago

Rustenburg, South Africa RJPersonnel Full time

2years
- Reservations, Fares, Issuing and Reissuing Tickets
- Full understanding and ability to facilitate bookings via an Online Booking system and portal
- Ability to fulfil package bookings through tour operators and ability to self
- package deals
- Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc
- Accurately complete all reissues
- Ability to quote preferred agreement deals and full understanding of the conditions of these deals and eligibility
- Ability to accurately conclude multi-sector/round the world reservations
- Ability to complete all refunds accurately
- Ensure preferred agreement deals are understood & applies
- Ability to provide navigational and technical support on our online portal, Travelit
- Provide troubleshooting to all online users where required
- Full understanding of the SOP procedures, in line with ISO & Company Compliance
- Full understanding of all ISO compliance requirements
- Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
- No tickets to be on the un-invoiced ticket list
- Ability to identify other opportunities for additional income and savings to client, when quoting.
- Cost conscious mindset for business and client

**Qualifications and Experience**:

- Matric and Travel Diploma
- Minimum 5 years’ experience as a Leisure Travel Consultant
- Experience in rewards travel programmes
- Amadeus GDS experience

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