Property Maintenance Office Administrator

3 weeks ago


Durbanville, South Africa SFG Engineering Services Full time

**Job requirements**:

- Grade 12
- Experience in the same position
- Computer literate
- Strong administration skills
- Working with quotation for repairs and maintenance
- Excellent telephone manner
- Fully bilingual - English and Afrikaans
- Advanced Excel
- **RedRabbit Property System experience**:

- **Property / Rental Industry experience**:

- **Own Car and drivers licence a must**

**Job responsibilities**:
Answering the telephone
- Dealing with tenant complaints
- Advise owner of a call-out
- Open a ticket on RedRabbit
- Acknowledge tenant
- Advise owner of a call-out
- Open a ticket on RedRabbit
- Set up maintenance appointments with tenants
- Image archiving daily (lots of images of jobs completed for the day from MG & contractors)
- Daily check to ensure that interim inspections are booked.
- Daily data capturing & database management
- Database for contractors keep updated
- Database for managing agents keep updated
- Capture info per complex new complexes issues experienced (this go hand in hand with opening the RR ticket)
- Update price lists monthly cost of materials, changes in contractor prices etc. (this is needed for RR input to do quotes)
- Daily dashboard check to ensure overdue tickets are being prioritized.
- General Office Duties
- Filing
- Copies of invoices
- Archiving
- Book vehicle maintenance via correct process



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