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Sales Assistant, Telesales, Road Logistics

4 weeks ago

Kempton Park, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Sales Assistant, Telesales, Road Logistics
Time Type: Full Time

**Main Purpose of the Role**

Retain current business base, ensure growth on the base, be able to source leads and do telesales from a new business aspect.

**Minimum Requirements**

Basic Minimum Requirement : Matric/Grade 12

Tertiary Qualifications : Added Advantage

Computer Literacy Level : Intermediate

**Electives**

Sound geographical knowledge of South Africa
Self-motivated
Good communication skills
Excellent telephone skill / technique
Excellent written skill / technique
Strong administratively
Good Excel skills

**Job related requirements**

Strong inter-personal and motivational skills
Ability to liaise effectively with senior client personnel and colleagues at all levels
Punctuality and good time management skills
Good administrative skills
Ability to adapt to a rapidly changing environment/technology
Ability to work under pressure
Ability to work without supervision
Fluent in English (written and oral)
Client empathy and ability to liaise effectively
Must be someone that works well within a team
Creative thinking skills.
The patience and ability to engage customers in conversation.
Good sales ability
Working knowledge of relevant computer software
Excellent interpersonal and problem-solving skills
The ability to handle rejection and stress in soliciting customers

**Duties and Responsibilities**

Implementation of accounts - process and project management
Manage client relationship. Telephonic contact with each customer allocated to their base every month.
Weekly capturing of activities and minutes of meetings onto the MS Dynamics Platform
Monthly billing and financial reporting to customers (if needed)
General administrative duties
Managing of the customer base DSO’s (ensure that clients are up to date with their payments)
Must be able to assist with ClientZone queries and training where needed
Ensure required monthly targets are met / Meeting sales quotas.
Initiating sales with potential customers over the phone.
Asking questions to engage customers and keep the conversation going.
Listening to the customers' needs to generate repeat sales.
Gathering and documenting customer information, payment methods, feedback on service offerings by DSV
Keeping up to date on all DSV offerings and informing customers of new service offerings.

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