East Africa Specialist

3 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

Key Responsibilities
- Handling of safari requests from repeat or recommended guests via our website, social media channels and corporate partners.
- Inspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients, advising on itinerary routing, logistics and suitability of options.
- Compile attractive tailor-made itineraries to match client expectations and budget and exceed expectations.
- Follow up with clients after a safari for feedback and encourage referrals.

**Requirements**:

- Experience in and knowledge of East Africa Safari - at least 5 years’ experience.
- Experience in a retail sales role for an African inbound operator - at least 10 years’ experience.
- Skilled in designing detailed and individualised quotes for itinerary requests.
- Excellent Sales and Customer service skills and the ability to close a sale and upsell.
- Target orientated and experienced in delivering results in a performance-orientated and fast-paced sales environment.
- Proactive mindset and can-do attitude.



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