Sr. L&d Business Partner, Cs Leadership Development
7 months ago
BA or BS degree in a relevant field such as business, education, instructional design, organizational development, or equivalent experience.
- Proven work experience in the areas of management and leadership development, organization development, group facilitation, training and training design, including experience in a Leadership Development Business Partner.
- Demonstrate experience in influencing senior leaders/stakeholders.
- Demonstrate program management skills, including managing details, and keeping multiple tasks/projects on track.
- Influence senior leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels.
- Advanced analytical skills and experience using and presenting data to make decisions.
Key job responsibilities
**Critical Responsibilities and Skills**:
- Create and implement the LD regional addendum aligned to CS LD’s annual roadmap for Customer Service.
- Influence leaders and stakeholders at the senior level; demonstrate effective consulting skills, with an ability to influence in all directions and at all levels.
- Demonstrate expert presentation and facilitation skills.
- Design and implement LD programs tailored to the region’s needs as needed; produce instructional materials and performance support materials; design evaluation methods to determine impact of program.
- Assist in implementing the annual needs analysis to determine the LD skills needed for the region.
- Create and implement effective change management processes across the LDBP function, CS LD and regional stakeholder group.
- Provide leadership development and executive coaching to senior Customer Service leaders.
- Collect, report, and analyze LD metrics to produce monthly and quarterly updates for stakeholders.
- Deliver results with little supervision in a dynamic and often ambiguous environment.
- Exhibit superior communication skills including interpersonal communication, written communications and classroom and virtual facilitation skills.
- Demonstrate advanced business and HR acumen, including advanced problem-solving skills, critical thinking, and a willingness to be vocally self-critical.
Cape Town, ZAF
- Proven advanced instructional design skills, including evaluation methodologies; experience with global design.
- Master’s Degree in a related discipline.
- Certified executive coaching experience.
- International assignment; experience working in a different country.
- Cross functional experience in an area outside of training and development.
- Experience working in a customer center environment.
-
L&d Business Partner
5 months ago
Cape Town, South Africa Webhelp Full time**Job Advert** Are you passionate about self-empowerment and self-improvement through learning? Concentrix is in search of a motivated individual to fill the role of Learning & Development Business Partner. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day —...
-
L&d Business Partner
7 months ago
Cape Town, South Africa Webhelp Full time**Internal** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you passionate about self-empowerment and self-improvement through learning? We’re in search for a motivated individual to fill the role of Learning & Development Business Partner based in our Cape Town office. Playing a central role within the business,...
-
L&D intern
3 weeks ago
Cape Town, South Africa Bridgena Barnard & Associates Full timeN/Subs Call centre needs an L & D intern to join them as a junior and develop into a L&D consultantGrade 123 year qualification essentialL&D experience of 18 months essAble to facilitate training and Motivation to team18 Months exp in L&D maxThis is a junior post but not a graduate role
-
L&D intern
3 weeks ago
Cape Town, South Africa Bridgena Barnard & Associates Full timeN/Subs Call centre needs an L & D intern to join them as a junior and develop into a L&D consultantGrade 123 year qualification essentialL&D experience of 18 months essAble to facilitate training and Motivation to team18 Months exp in L&D maxThis is a junior post but not a graduate role
-
L&d Manager
6 months ago
Cape Town, South Africa Cipla Full time**Division**: Training and Development **Department**: Human Resources **Employment Type**: Full-time **Job Purpose**: Responsible for effective crafting, management and delivery of learning programs for Cipla. The role holder will be responsible for program management, associated communication, channel management, budget management for L&D, programs...
-
L&D intern
3 weeks ago
Cape Town City Centre, South Africa Jobted ZA C2 Full timeN/Subs Call centre needs an L & D intern to join them as a junior and develop into a L&D consultant Grade 12 3 year qualification essential L&D experience of 18 months ess Able to facilitate training and Motivation to team 18 Months exp in L&D max This is a junior post but not a graduate role
-
Learning Business Partner Lead
2 months ago
Western Cape, South Africa The Foschini Group Full time**Key Responsibilities**: - Partnering with Heads of Function to identify key strategic development needs - Translating business strategy into an annual learning plan for execution - Communicating to business - learning requirements/opportunities that will enable strategic objectives delivery - Lead and coach Learning Business Partners - Articulating...
-
HR Business Partner
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA well-established hotel is in search of an HR Business Partner to join the team. **Responsibilities**: - End-to-end management of all talent acquisition to obtain the best industry talent and ensure staff have memorable experiences whilst working at the hotel. - In conjunction with the L&D Manager, coordinate all aspects of leadership and traineeship...
-
L&D Consultant Trainee
2 days ago
Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full timeBridgena Barnard & Associates seeks a talented individual for an L&D intern role to develop into a junior consultant. This position requires Grade 12 with a 3-year qualification, preferably in a related field.Key responsibilities include facilitating training sessions and motivating team members. A minimum of 18 months of experience in Learning and...
-
Head of Learning and Development
7 months ago
Cape Town, South Africa Ikwezi Human Capital Full timeHead: Learning and Development, Human Resources who will be based in Sandton, Johannesburg or Belville, Cape Town. **MUST HAVE INSURANCE INDUSTRY EXPERIENCE.** **JOB OVERVIEW**: The role is responsible for integrated learning and development across the Group. In this role the incumbent will collaborate with the senior business leaders to develop the...
-
Learning & Development Manager
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeGreat opportunity to join this international hotel brand as **Learning & Development Manager**. You will be required to design, deliver and monitor training; align the L&D procedures with business goals and objectives, integrate & drive the L&D function for the unit, and ensure L&D opportunities for employees at all levels with the objective of developing...
-
Senior Human Capital Business Partner
5 months ago
Cape Town, South Africa Health Solutions Full time**Introduction** - Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by...
-
Leadership & Development Lead
6 months ago
Cape Town, South Africa amplify5 Full time**Purpose** A Leadership and Development Lead is responsible for designing, implementing, and managing employee training programs within an organization. Responsibilities but not limited to: Conduct thorough assessments to identify organizational and employee training needs. Collaborate with department heads and HR to understand skill gaps and performance...
-
Financial Analyst
5 months ago
Cape Town, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time4+ years of finance or a related analytical field experience - 4+ years of creating process improvements with automation and analysis experience - 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience - Bachelor's degree in finance, accounting or related...
-
HR Business Partner
6 months ago
Cape Town, South Africa JUWI GmbH Full time**HR Business Partner (M/F/d)**: Cape Town, South Africa Work experience Human Resources - At JUWI you have the chance to work on a real project for the future of our planet. JUWI Hellas was founded in 2008 and is part of the international JUWI Group, one of the world’s leading renewable energy companies. Our business is focused on deploying the highest...
-
HR Business Partner
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timehis renowned hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment. They are now in search of an HR Business Partner to provide an HR generalist service. **Key responsibilities of this role will include**: 1. End-to-end management of all talent...
-
Sr. Manager, People Business Partner
6 months ago
Cape Town, South Africa Boldr Full time**A LITTLE BIT ABOUT BOLDR**: Talent is everywhere but opportunity is not. Boldr is the first (and largest) global B Corp talent outsourcing company, dedicated to connecting the world to opportunity. Our global team of over 1,000 team members, spread across 5 countries (South Africa, Philippines, Mexico, USA, and Canada), provides ethical access to global...
-
Learning and Development Specialist
5 months ago
Cape Town, South Africa Signal Hill Products Full time**Signal Hill Products is looking for a Learning and Development Specialist!!!** **Overall Responsibilities**: Design, measure and implement the Learning and Development Plan for the business in partnership with Customers **KPA 1: Compile Annual Training Plan** - Identify training and development needs in conjunction with HR Business Partners and Line...
-
Human Resources Business Partner Associate
1 month ago
Cape Town, Western Cape, South Africa HR Genie Full timeJob Title: Human Resources Business Partner AssociateAt HR Genie, we are seeking a highly skilled and motivated Human Resources Business Partner Associate to join our dynamic team. As a key member of our HR team, you will play a crucial role in supporting the Regional HRBP's and Head HR in delivering on the Company's People Capability and Culture...
-
Senior Business Partner
1 month ago
Cape Town, South Africa ENGINEERINGUK Full timeSenior Business Partner - Performance & Development The P&D Business Partner is a key partnership role supporting both senior and operational stakeholders to determine where learning interventions or performance & development support is required in Divisional / Functional teams. Collaborates with senior business leaders across multiple clients to define,...