Complaints Resolution Representative-1

**Job Advert Summary**: **Purpose of the Job**: Reporting to the Manager: Client Relations Management, this role is responsible for service delivery and maximising the client experience through client engagement. The incumbent will be a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an...

**Job Classification** - Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Self: Professional - FAIS Affected**Job Purpose** - To log, investigate and respond to all client complaints received at Nedbank in line with the business strategy.**Responsibilities**: - Contribute to a culture conducive to the achievement...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Responsible for daily running of complaints including investigation, monitoring and resolving of system and business issues/problems....

Join Our Exclusive Talent Pool! We believe in nurturing talent and providing a platform for growth. As we expand our horizons, we are building a talent pool of passionate Complaints Officers who share our commitment to excellence. **Job Summary** - Investigate and resolve complaints received. - Social media management on all platforms **Key Performance...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To provide customers with excellent service by ensuring that they are served promptly understanding their needs and processing their requests....

**Job Advert Summary**: **Job purpose** Manage the resolution of customer complaints received from various sources such as: Telephone, E-mail, Workflow, Branches, Website, Partners, Brokers, Web, CEO’s office, Media, Social Media. Retaining the policy holder, while maintaining a high standard of customer service. This position is ideal for a hard-working...

Job DescriptionRTT is seeking a Resolution Services Representative to join our team. In this role, you will be responsible for supporting our ecommerce client issues, driving a First Contact Resolution (FCR) culture, and troubleshooting customer incidents efficiently. You will also establish relationships with key parties in the ecommerce operation,...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: Responsible for daily running of complaints including investigation, monitoring and resolving of system and business issues/problems. Co-Ordinating...

Job Description: Long-term Insurance Dispute Resolution Technical Lead Position Overview: The Long-term Insurance Dispute Resolution Technical Lead is a key role responsible for managing the dispute resolution process related to long-term insurance. This position involves representing the organization in interactions with various Ombudsman offices and...

About us, purpose, experience and qualifications **about us**: - There is no about us detail available.**purpose**: - Resolution of complaints that have been escalated. Maintain accurate records and identify trends which may indicate weaknesses in business systems and processes. Drive customer service through a professional approach.**experience and...

Job Summary:The Recruitment Council seeks a skilled Insurance Dispute Resolution Strategist to manage the dispute resolution process related to long-term insurance. This role involves representing the organization in interactions with various Ombudsman offices and regulatory bodies, ensuring compliance and effective handling of complaints.Main...

About us, purpose, experience and qualifications **about us**: There is no about us detail available. **purpose**: Resolution of complaints that have been escalated. Maintain accurate records and identify trends which may indicate weaknesses in business systems and processes. Drive customer service through a professional approach. **experience and...

About us, purpose, experience and qualifications **about us**: - There is no about us detail available.**purpose**: - Resolution of complaints that have been escalated. Maintain accurate records and identify trends which may indicate weaknesses in business systems and processes. Drive customer service through a professional approach.**experience and...

SEB is looking for a Case Officer for a period of 12 months who will be in the Case Management Unit is to perform administration functions to facilitate the early resolution of member complaints filed by the OPFA. The incumbent will be responsible of managing all incoming complaints and queries, assess completeness of information on the complaint form,...

Complaints Claims Consultant Johannesburg About Job: We are hiring a Complaints Claims Consultant to join our team. If you’re excited to be part of a winning team, Zensar is a great place to grow your career. You’ll be glad you make the right choice to join us. Advantage of Zensar Technologies We are a technology consulting and services company with 11,...

Job Description Dear Future, Ombudsman Complaints Manager Are you someone who can: - Manage team members within the context of defined processes, set required performance parameters and act as technical coach where required. - End-to end analysis and investigation of Regulatory complaints. - Root cause and trend analysis, and suggestions on improvement...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Short...

Job Description Dear Future, Complaints Coordinator The role requires you to resolved complaints that have been escalated. To maintain accurate records and identify trends which may indicate weaknesses in business systems and processes. To drive customer service through a professional approach Are you someone who can: - Provide operational support...

We are looking for an energetic and confident Sales Representative to join our Team! The focus will be on all major resellers & end users which include restaurants, lodges, forecourts, hotels, hospital, canteens & supermarkets amongst others. **Responsibilities** - Present, promote and sell products to existing and prospective customers - Establish,...