Debtors Clerk Team Lead

3 weeks ago


Parktown, South Africa Rand Mutual Assurance Full time

**THE JOB AT A GLANCE**

As The Debtors Clerk Team Leader you will lead a team of Debtors Clerks to ensure that all company targets are met and that all back-office administration is kept up to date and accurate.

**Key Objective**

To effective and efficiently support the finance department in recovering debts within set deadline.

**WHAT WILL YOU DO?**
- Maintain and review credit processes and procedures.
- Close liaison with the collections team to endure optimal collections.
- Deal with internal and external escalated account related queries.
- Ensure that daily, weekly and monthly processing deadlines are met (receipting, reallocations, allocations, client account status updates)
- Ensure that task SLA are met and redefined when necessary.
- To supervise staff and coordinate day-to-day operations of the team.
- Ensure that monthly statements are sent.
- Complete weekly/monthly reporting as specified/requested.
- Ensure quality checks are done and include a quality section on reporting.
- Review of interest waived and reversals.
- Maintenance and collection of high-profile accounts.
- Review and agree on term payment arrangements.
- Leading and motivating the credit control team.
- Ensure that all work performed is according to company standards, policies and procedures.
- Any ad hoc duties.

**WHAT YOU'LL BRING TO THE TABLE**
- NQF Level 6: Finance related Diploma
- 3-5 years’ experience in credit management
- 3-5 years’ experience in people management
- Financial reporting experience (advantageous)
- Advanced Excel

**Competencies**
- Contributing to Team success
- Effective and comprehensive communication
- Proactive
- Good work ethic
- Decision Making
- Customer orientated
- Planning and organising

**WHAT WILL YOU GET IN RETURN?**

We offer great opportunities for personal and professional development in a stable company that’s 127 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

**Turnaround time**

**Closing Date: 1 February 2024**

**Our Commitment to transformation**:

- NQF Level 6: Finance related Diploma
- 3-5 years’ experience in credit management
- 3-5 years’ experience in people management
- Financial reporting experience (advantageous)
- Advanced Excel


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