Senior Manager Operational Risk Management

1 week ago

Claremont, South Africa PayFast Full time

Payfast by Network is one of the leading Fintech organisations in Africa. We’re on a mission to exponentially grow the digital economy of Africa by building world-class payment products. Developed in-house, our solutions enable customers to make and receive business payments quickly and securely and allow enterprises to trade locally, across borders, and internationally.

We are on the hunt for a Senior Manager Operational Risk Management, reporting to the SVP, Group Head of Enterprise Risk Management.

**About the Position**:
We are looking for a Senior Manager Operational Risk Management who will be responsible for all areas of Enterprise Risk. You should have experience of Risk and Compliance frameworks, processes and methodologies and the ability to work with Senior Stakeholders from various business functions enterprise wide.

**About you**

You’d love working with us If you thrive working in a fast-paced environment helping meet the demands of our rapid growth.

You’ll fit in perfectly with our culture if you:

- Get energised by a fast-paced environment
- Cherish a good work-life balance
- Are adaptable
- Regard collaboration as an essential part of getting the job done
- Pride yourself as being a self-starter who doesn’t lack motivation
- Don’t need to be micromanaged
- Take feedback well and use it for self-improvement
- Welcome change and new ideas
- Value the importance of diversity

**What you'll be doing**:
Strategic Planning:

- Design and implementation of the function's vision, strategic objectives and roadmap
- Facilitate in the embedding of operational risk assurance model in the organisation’s three lines of defence through best-in-class operational assurance practices. Support the organisation in delivering value and achieving business objectives in a control environment through effective operational assurance activities and oversight.

Main Accountabilities:

- As a member of the operational risk management team, be the source of reference to business units in facilitating and promoting the understanding of operational risk and governance matters. Driving and implementing an effective risk management framework and promoting strong risk management culture across the organisation.
- Setting up and facilitation of appropriate governance structures; committees; policies, etc.
- Manage and oversee teams for the execution of the Operational Risk Assurance Program and Vendor Risk Management responsibilities.
- Oversight of the Incident Management and Operational Risk Loss reporting processes for tracking of incidents, operational losses and near misses.
- Facilitate timely identification and rectification of incidents by risk owners and risk champions. Perform verification of closure of remedial action of incidents to minimize recurrence of incidents, including similar/related incidents.
- Ensure quality of incident data for risk measurement.
- Oversight of the Risk assessment process which includes operational, financial and regulatory related risks (i.e. forward looking risk assessments; key risk indicators, etc.)
- Perform reviews of operational risk assessment of projects (ORAP), new or change initiatives, introduction of new products, services or systems and identify potential risks and provide risk mitigating control recommendations using a unified risk assessment standard across the organisation.
- Review Standard Operating Procedures and Process notes to identify procedural risks and recommend compensating controls
- Validate and challenge the risk identification and assessment of inherent and residual risks arising from its end-to-end processes. Assess the control environment, control design, control execution and control testing
- Planning and facilitating risk control self-assessments (RCSA) testing to mitigate risk and ensure that controls are operating effectively
- Performing follow-ups with business areas to ensure that identified risk is appropriately managed and mitigated
- Developing training material on awareness related content to educate stakeholders on risk management best practices
- Management Reporting: Submission of periodic reporting/dashboards on the organisation’s business Risk profile and status updates on actions plans

Leadership and People Management:

- Providing clear direction and guidance to the Operational Risk team, to achieve the function’s strategic objectives
- Inspiring, motivating, leading and managing the team to provide quality output and accountability
- Ensure skills assessments, competency-based training and career development planning takes place as and when required
- Approve hiring, oversee performance management and HR processes
- Develop and maintain an open communication channel with team members, which supports staff to foster greater self-efficacy, accountability, collaboration and teamwork

**What you'll need**
- Relevant bachelor or master’s degree or equivalent qualifications in Risk Management / Finance / Management

  • Senior Product Manager

    7 months ago

    Claremont, South Africa Kurtosys Full time

    **ABOUT US**: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...

  • Senior Group Manager

    7 months ago

    Claremont, South Africa WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

  • Professional Services Manager

    7 months ago

    Claremont, South Africa Delta-v Full time

    **About Delta-v** At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales development teams that embed into their sales organisations and fuel their sales pipeline. **About the role** This is a senior leadership role where you’ll take overall responsibility for our internal...

  • Professional Services Manager

    7 months ago

    Claremont, South Africa Delta-v Full time

    **About Delta-v** At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales development teams that embed into their sales organisations and fuel their sales pipeline. **About the role** This is a senior leadership role where you’ll take overall responsibility for our internal...

  • Office Manager

    7 months ago

    Claremont, South Africa Delta-v Full time

    Are you a detail-oriented individual with a passion for process and organization? Join us at Delta-v, a growing agency based in Claremont, Cape Town, as an Office Manager and take on the opportunity to become our Operations Manager._ **About Delta-v** Delta-v is on a mission to accelerate the growth of international tech companies. We work with our clients...

  • Manager: Operations

    7 months ago

    Claremont, South Africa The Building Company Full time

    Co-ordinating the purchasing of all stock for the business - Ensuring that only approved suppliers are utilized - Identifying, acquiring, and managing resources and suppliers that are essential to the operations of the Organization - Responsible for Cost control, the efficient allocation of resources, risk management, and the effective gathering of...

  • Senior Manager

    4 weeks ago

    Claremont, South Africa John Dorys Cavendish Full time

    Senior Manager - 2iC position Available **Job Description**: Pilot Knowledge Essential Understanding of Foodcost and Income Statement Purchasing of Invoices Receiving Stock and Placing orders Staff Shifts and Wage Schedules Adhering to head office standards Experience within the Spur Corporation Essential. Preference will be given to those with Spur...

  • Senior Forex Dealer

    7 months ago

    Claremont, South Africa Southern Shore Recruitment Full time

    **Senior Forex Dealer** **Claremont** **R40-60 000.00 pm** **Job Overview** Responsible for the performance of the trading book and ensuring that the desk is successful in operations, sales, and profitability. **Trade Execution or Dealing**: - Executing trades on behalf of clients. This includes securing exchange rates to buy and sell foreign currency...

  • Operations Project Manager

    1 day ago

    Claremont, South Africa GVI Full time

    **About the role** The goal of the Operations Project Manager is to firstly oversee the successful delivery of groups and Impact Academy programs in the field as per GVI experience specifications as well as deliver programs as per specification at the lowest possible cost. * About you* - Independently driven - Problem solver - Strategic thinker - Good...

  • Agile Project Manager

    7 months ago

    Claremont, South Africa Kurtosys Full time

    ABOUT US: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...

  • Head of Project Management

    3 months ago

    Claremont, South Africa Kurtosys Full time

    **ABOUT US**: Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the...

  • Senior Marketing Manager

    4 months ago

    Claremont, South Africa RDC Property Group Full time

    **About the Role**: We're seeking a highly motivated and results-oriented Marketing Manager with prior experience to join our team in Claremont, Cape Town. You'll play a pivotal role in shaping and executing our marketing strategy, focusing on increasing brand awareness and online presence, particularly within the Botswana and South African market. - Develop...

  • Senior IT Manager

    1 week ago

    Claremont, South Africa Job Crystal Full time

    We are looking for a strong technical professional to join our dynamic company and provide the vision and roadmap for our IT division. **Duties will include but are not limited to the following**: Staff Management: - Overall management of the IT Department - Manage the following staff complement: - 4 Cabling Technicians - 1 ISP Support Technician - 2...

  • Manager: Branch Europcar Claremont

    4 months ago

    Claremont, South Africa Motus Corporation Full time

    Europcar, one of South Africa’s leading car rental companies which prides itself on delivering world-class service excellence, has an exciting opportunity available for a Branch Manager at the Claremont branch. **Position Overview**: The purpose of the position is to manage, monitor and lead branch activities and processes in order to achieve performance...

  • Managed Services Team Lead

    2 days ago

    Claremont, South Africa Conova Full time

    Our client is looking to employ a Managed Services Team Lead to join their team. They own the continuous improvement of both client experience and internal efficiency through our bespoke technology platform, clear processes and enthusiastic team. **Responsibilities.** **People** - Identify and support the productivity and training needs of - colleagues and...

  • Trade Operations Specialist

    1 week ago

    Claremont, South Africa Conova Full time

    Do you have 5 years experience in Fund Administration? Our client, based in Cape Town is looking to employ a Trade Operations Specialist to join their growing team. **Duties and Responsibilities**:** - Responsible for managing risk in the Trade Operations team activities by reviewing processes and ensuring that adequate controls are in place to mitigate...

  • Project Manager

    7 months ago

    Claremont, South Africa Delta-v Full time

    Are you an experienced project manager, who loves implementing process and driving efficiency? Are you looking for a leadership role where you can play a crucial role in the growth of a fast-growing startup?_ **About Delta-v** At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales...

  • Operations and Sales Manager

    7 days ago

    Claremont, South Africa Spitfire Home Full time

    We need a person to drive sales at our furniture retail showrooms, work with our factory, co-ordinate our local and nation deliveries and ensure operational issues are identified and resolved. The ideal person will have experience in sales and operations with a proven track record of meeting sales targets and providing practical solutions. Monitoring...

  • Senior Restaurant Manager

    2 weeks ago

    Claremont, South Africa HotelJobs.co.za Full time

    Senior Restaurant Manager required for busy daytime restaurant in Newlands, Cape Town. Looking for high energy candidates with 4+ years Restaurant Management experience. Must have strong General Restaurant Management skills both Front & Back of House. Main duties will include staff management, stock control, floor management, opening & closing procedures as...

  • Operations Director

    7 months ago

    Claremont, South Africa Delta-v Full time

    **About Delta-v** At Delta-v we accelerate the growth of exceptional FinTech and software companies. We do this by providing our customers with sales development teams that embed into their sales organisations and fuel their sales pipeline. **About the role** This is a senior leadership role where you’ll take overall responsibility for our internal...