Customer Support Agent

4 weeks ago


Centurion, South Africa Curiska (Pty) Ltd Full time

**Education/ Skills /Qualifications**
- Grade 12 / Senior certificate.
- At least 2 years’ experience in technical support / administrative role.
- Meticulous attention to detail.
- Ability to juggle many tasks in parallel without lowering your quality bar.
- Technical IT knowledge a benefit.
- Strong communication skills.
- Ability to work under pressure and resolve customer conflict.
- Working knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook and Web browsers recommended.
- Able to communicate with different levels of customers, all the way up to executive level.
- Diligent, trustworthy, and committed to personal growth
- Must be a team player.

**Areas of responsibility**:

- Offer telephonic / electronic support to consumers on variety of company products
- Give support to consumers based on FAQ sheets and technical scripts.
- Booking of CRO’s (Customer repair order / Job card) and RMA’s (Return merchandise Authorization)
- Open, manage and close support tickets.
- Book courier collection for faulty items.
- Good understanding of company procedures to resolve customer queries.

**Remuneration details**
- Basic Salary - R7000
- Monthly KPA bonus - R1500



  • Centurion, South Africa SA COMMERCIAL Full time

    2-3 Month Seasonal Contract Customer Service Agents Required in Western Cape to Start ASAP!!- If you are Italian -speaking & passionate about exceptional Customer Service, then we would like to hear from you!- Job Description- - Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective...

  • Product Support Agent

    2 weeks ago


    Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    We are currently recruiting for a Product Support Agent to be based at Head Office, Centurion. The successful incumbent will be responsible for troubleshooting product issues, providing timely customer feedback, and supporting roll-out of new products, among other duties.Moreover, Product Support Agent need to communicate to clients directly, as well as...


  • Centurion, South Africa Green Marble Recruitment Consultants Full time

    Our client in Centurion is looking for a Technical Support Agent who can deliver exceptional customer service to their clientele, with their technical expertise and awesome personality. We are looking for someone who has experience on fixed wireless broadband equipment, troubleshooting and configurations, with certifications in place. Willingness to work...


  • Centurion, South Africa EKS Vehicle Tracking Full time

    EKS Vehicle Tracking is a technology company that deals with Vehicle Tracking and Monitoring in South Africa and Africa as a whole. The company operate in the private and public sector providing world-class service to realise maximum benefit to all our clients. We are currently recruiting for Technical Support Agent to be based at our Head Office in...


  • Centurion, South Africa RTT Full time

    **The Role** PURPOSE** The role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always...


  • Centurion, Gauteng, South Africa RTT Full time

    PURPOSEThe role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always attend to...

  • Product Support Agent

    2 weeks ago


    Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    Moreover, Product Support Agent need to communicate to clients directly, as well as create written documentation which requires excellent written and verbal communication.Responsibilities: Identifying hardware and software solutions. Troubleshooting product issues. Diagnosing and repairing faults. Resolving unit communication issues. Installing and...


  • Centurion, Gauteng, South Africa RTT Full time

    The Role PURPOSE**The role is responsible for customer service agent is to ensure all deliveries are follows-up on timeously as per Customer SLA, that all reports are submitted timeously with the relevant remarks/feedback in order to keep the Customer well informed/updated at all times. Ensure functions are performed effectively and efficiently. Always...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Purpose and Overview: To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing administrative duties including tasks relating to matters that impact CLC positively to assist and contribute to the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business. Qualifications and...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    Job Purpose and Overview: To provide CLC as a business and Customer Experience Centre (CEC) with the necessary support in performing administrative duties including tasks relating to matters that impact CLC positively to assist and contribute to the smooth and efficient running of the Customer Experience Centre (CEC) and the CLC business. Qualifications and...


  • Centurion, South Africa Customer Loyalty Consultants Full time

    CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a Customer Experience Centre...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently recruiting for a Customer Experience Centre...


  • Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    EKS Vehicle Tracking is a technology company that deals with Vehicle Tracking and Monitoring in South Africa and Africa as a whole. The company operate in the private and public sector providing world-class service to realise maximum benefit to all our clients.We are currently recruiting for Technical Support Agent to be based at our Head Office in...

  • Customer Support Agent

    2 months ago


    Centurion, South Africa Evetech (Pty) Ltd Full time

    Must have a passion for the industry - Attention to detail - Diligent troubleshooter - Ability to multitask - Fluent in English ( Second language beneficial ) - Must work well in a dynamic environment Ability to commute/relocate: - Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required) Application Question(s): -...


  • Centurion, Gauteng, South Africa Evetech (Pty) Ltd Full time

    Must have a passion for the industry Attention to detail Diligent troubleshooter Ability to multitask Fluent in English ( Second language beneficial ) Must work well in a dynamic environmentAbility to commute/relocate: Centurion, Gauteng: Reliably commute or planning to relocate before starting work (required)Application Question(s): Current / Expected...


  • Centurion, Gauteng, South Africa EKS Vehicle Tracking Full time

    We are currently recruiting for a Fixed Term Contract position of Installation Support Agent to be based at Head Office-Centurion. The Incumbent will be responsible for ensuring the quality of the out-put on the product installed on the client's vehicles. To ensure that the unit installed in the client's vehicle meets the quality standards as envisaged by...


  • Centurion, South Africa People Dimension Full time

    **Introduction** A leading company in the Health and Beauty sector is looking for an experienced Customer Relations Agent to join their dynamic team. **Duties & Responsibilities** - Service Excellence - Provide the required service to clients as per the SOP - Deal with external and internal enquiries, provide feedback and find permanent solutions. These...

  • Digital Support Agent

    4 weeks ago


    Centurion, South Africa Momentum Life Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Role Purpose** - The role of this...


  • Centurion, South Africa Ctrack Full time

    We are hiring an** Alarm Monitoring Agent.** This position is responsible for the monitoring and management of risk events within the call centre support division. **Main job functions**: - Monitoring and phoning of all customer high-risk alarms received. - Monitoring and phoning for all movement exception alarms received. - Activation of time-specific...

  • Customer Service

    2 weeks ago


    Centurion, Gauteng, South Africa Immigration Migration Full time

    Customer Service PERMANENTJHB000153SALES AND MARKETINGGauteng, Centurion**Customer Service Consultant Responsibilities for Junior Customer Service Agent Processing of Customer Orders Handling of Customer queries Excellent verbal and written communication skills Collaborating with Sales Reps, Sales Agents, and Customers daily Collaborating with various...