Field Service Technician

4 weeks ago


Johannesburg, South Africa Elchemie Full time

**A leading provider of analytical instruments is seeking a hands-on Field Service Technician to join their dynamic team. This exciting role offers a unique opportunity to work directly with clients, troubleshoot, and repair high-quality analytical equipment, contributing to customer success. If you are passionate about technology, customer service, and problem-solving and have: A tertiary qualification in instrumentation or a related field an a minimum of 2 years of experience as a technician servicing analytical instruments we encourage you to apply**

**This position is based in Johannesburg, Woodmead. Applicants must have a valid driver’s license and reliable personal vehicle. It includes: A market-related salary, Car allowance, Mobile phone allowance, Laptop, Petrol card**

**Requirements**:

- NDip (N6/S4) in Instrumentation/Related field
- Min 2 years' experience in field service, particularly in servicing analytical instruments
- Proficiency in MS Office and CRM Software (Microsoft Dynamics CE is an advantage)
- Reliable vehicle for business use
- Valid driver's license
- Chemistry knowledge will be an advantage
- Highly organized with good time-management and communication skills
- Clear criminal record and medically fit

**Duties**:

- Repair, and maintain analytical equipment at client locations.
- Accurately document service activities, keeping service records up-to-date.
- Travel across various regions to provide service, ensuring customer satisfaction.
- Prepare and manage service-related quotations and follow-ups.
- Update customer information and service records in Microsoft Dynamics CE.

As an applicant you agree to make available to Elchemie all necessary personal information required for the purpose of potentially securing employment and you understand and agree that should you upload personal information and data, that information will be shared with our authorised job placement database service provider, job portals, and -websites, where such an advert is managed by our services and service providers.



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