Customer Support Training Analyst

About the Role:Position: Customer Support AnalystReporting to: Project ManagerType: ContractorDuties and Responsibilities:Provide excellent customer service and technical support to clientsRespond to customer inquiries via phone, email, and chat in a timely mannerIdentify and troubleshoot issues to provide solutionsDocument and track customer issues and...

About the Role: Position: Customer Support AnalystReporting to: Project ManagerType: ContractorDuties and Responsibilities: Provide excellent customer service and technical support to clients Respond to customer inquiries via phone, email, and chat in a timely manner Identify and troubleshoot issues to provide solutions Document and track customer issues...

**About PayJoy** PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the...

As a Technical Support Analyst at Sage, you will form an integral part of contributing towards the overall Sage strategy by providing world class support to our SBCPP/VIP/Classic/Premier/Essentials Payroll customers. **Key Responsibilities** Day-to-day responsibilities - On a daily basis, provide expert knowledge by supporting and resolving complex product...

**Responsibilities**: Understanding and following contractual agreements with customers relating to support and all internal support processes. Responsible for managing production support incidents, gathering data, performing tests and replicating and resolving the causes of these incidents. Management of support tickets / incidents to which they are...

Your key **job** responsibilities as the **Technical Support Analyst** in **Johannesburg** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow...

TransUnion's Job Applicant Privacy Notice - What We'll Bring: As part of a shared services team for all lines of business, you are responsible for ensuring that all SEC processes are adhered to and that your service to our clients are efficient, transparent and world class. You will be expected to complete the following on a daily basis: - Manage the SEC...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: 3+ years experience in Customer Service, Client Services, Operations, Product Management, and/or Business Development. MS Office Suite Efficient in PowerPoint, Word and Excel Ability to use MS Teams, Skype and Zoom Team player, Quick learner and with strong attention to detail. **What...

About Liyema Consulting:We are a professional consulting firm dedicated to delivering exceptional services to our clients. As a Customer Support Analyst, you will be part of our team that provides top-notch support and solutions to our clients.**Job Summary:**We are seeking a highly skilled and motivated individual to fill the position of Customer Support...

Job Description To provide assistance, efficient and effective support to Branches, Business Units, and Contact Centre regarding various banking systems and customer information to support the efficient utilisation of the systems and ensure the highest level of data integrity - Drive business profitability in the context of cost management through...

South Africa, Gauteng - Jhb Eastern Suburbs Our leading Heavy Equipment Manufacturing client is currently recruiting for a Desktop Support Analyst to provide technical support including maintenance, installations, testing of equipment, commissioning and fault finding as well as to provide general IT support. **Minimum Qualifications and Experience** -...

The vibrant and highly collaborative inspHire Support Team at KCS is currently looking to welcome a Support analyst, with exceptional problem solving as well as solid Microsoft Operating systems experience. InspHire is a market leader in the development and provision of rental industry software. Creating documentation and delivering customer training where...

Pinsent Masons is a purpose-led law firm that prides itself in being a global success story that started off relatively small and over the last few decades have grown exponentially. With 25 offices worldwide, our success can be attributed to the 3,000+ staff that we have employed over the years, as well as the diversity of services we have provided to global...

**We are looking for a Customer Care Analyst to join our Customer Care group; as we scale up and drive digital and financial inclusion across our markets.**: **Job Purpose**: The primary purpose of this role is to serve as a central contact for **internal device protection operations** and **external third-party solution providers**. The role demands a high...

About the Role: Position: Customer Support AnalystReporting to: Project ManagerType: Contractor Duties and Responsibilities: - Provide excellent customer service and technical support to clients - Respond to customer inquiries via phone, email, and chat in a timely manner - Identify and troubleshoot issues to provide solutions - Document and track customer...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ This is a great opportunity to gain in-depth knowledge and experience in the complex...

About us, purpose, experience and qualifications **about us**: **purpose**: To investigate, monitor and resolve system and business issues/problems and to ensure the daily running of systems **experience and qualifications**: - Relevant degree or diploma preferable - 3-5 years banking experience - **additional requirements**: **responsibilities**: -...

**_Please note: A solid understanding of accounting principles is essential to this role_** This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office. Key Responsibilities: Accurately...

This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office. **Key Responsibilities**: - Accurately resolve problems using investigative and analytical skills - Identify and replicate problems...

We are looking for an PMO Analyst who will be responsible for the practical implementation and maintenance of the PPM Tool to meet customer requirements. The PMO Support Analyst provides 1st and 2nd Level support function to maintain and ensure continuity of the system. If you also have hands-on experience with technical projects, we’d like to meet you....