Customer Support Analyst

About the Role: Position: Customer Support AnalystReporting to: Project ManagerType: ContractorDuties and Responsibilities: Provide excellent customer service and technical support to clients Respond to customer inquiries via phone, email, and chat in a timely manner Identify and troubleshoot issues to provide solutions Document and track customer issues...

As a Technical Support Analyst at Sage, you will form an integral part of contributing towards the overall Sage strategy by providing world class support to our SBCPP/VIP/Classic/Premier/Essentials Payroll customers. **Key Responsibilities** Day-to-day responsibilities - On a daily basis, provide expert knowledge by supporting and resolving complex product...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ This is a great opportunity to gain in-depth knowledge and experience in the complex...

About the Role: Position: Customer Support AnalystReporting to: Project ManagerType: Contractor Duties and Responsibilities: - Provide excellent customer service and technical support to clients - Respond to customer inquiries via phone, email, and chat in a timely manner - Identify and troubleshoot issues to provide solutions - Document and track customer...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The primary objective of this position will be to support training for South Africa operations in the GCC. **What You'll Bring**: **Training development and facilitation**: - Delivers new hire training programs to new employees within operations including consumer, TUCI, auto, and commercial...

Job title : Palladium Support AnalystJob Location : Gauteng, JohannesburgDeadline : December 07, 2024Quick Recommended Links Jobs by Location Job by industries As a Support Analyst, you will be an integral member of the team and responsible for assisting customers on the Palladium application with problems and queries relating to the system software after...

Job title : Palladium Support Analyst Job Location : Gauteng, Johannesburg Deadline : December 07, 2024 Quick Recommended Links Jobs by Location Job by industries As a Support Analyst, you will be an integral member of the team and responsible for assisting customers on the Palladium application with problems and queries relating to the...

Job Description To provide assistance, efficient and effective support to Branches, Business Units, and Contact Centre regarding various banking systems and customer information to support the efficient utilisation of the systems and ensure the highest level of data integrity - Drive business profitability in the context of cost management through...

Trans Union's Job Applicant Privacy Notice What We'll Bring: The primary objective of this position will be to support training for South Africa operations in the GCC. What You'll Bring: Training development and facilitation - Delivers new hire training programs to new employees within operations including consumer, TUCI, auto, and commercial areas within...

The Trade Support Analyst will report to a team leader within the Trade Support team. **Key Responsibilities**: - Accurately resolve problems using investigative and analytical skills - Identify and replicate problems that require a software change by Development - Work as part of the Support team - Pro-actively taking ownership of a wide variety of calls...

Tier 2 analysts are our first point of escalation. They perform general assistance with diverse technical inquiries and requests in the software. **Key Responsibilities**: - Act as a mentor to staff in our level 1 team. Work to grow knowledge, enable and document all areas of supported software - Contribute to the support knowledgebase by documenting...

**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ **Key Responsibilities**: - Accurately resolve problems using investigative and...

Job Description- Hello Future Production Support Analyst - Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. - Are you someone who can: - Has experience in providing excellent customer service and support is important. Application...

"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_ Our mission is simple: to design and deliver high performance, integrated ERP solutions...

**Role purpose** The purpose of the Senior Analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritising, documenting, and actively resolving customer requests and escalations from the Technology Help Desk....

**Customer Success Analyst (Dutch-Speaking)** Are you ready to shape the future of the energy sector? Thrive in a fast-paced, dynamic environment? Your journey starts here! Come aboard a innovative team leading the charge in energy transformation. Our client is redefining EV fleet and battery storage solutions, empowering businesses to embrace...

**Synopsis** We are excited to inform you that one of our clients in the logistics industry is looking for a Customer Solutions Analyst to engage with customers to resolve issues and concerns related to order management, order status, claims, returns and refusals queries. To serve as the primary point of contact internally sales and business units and...

About the RoleWe are seeking a highly skilled Data Analyst to join our team at Nintex. As a Data Analyst, you will play a crucial role in developing quantitative views of customer operations at scale, creating reporting for key internal stakeholders, and providing timely insights and recommendations to customer-facing roles.

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell...