Spa Receptionist

6 months ago


Camps Bay, South Africa The Twelve Apostles Hotel and Spa Full time

**Job Summary**:
We are looking for a socially focused, detail orientated and highly organised team player who can operate under pressure to welcome spa guests and manage reservations.

**Organisational Positioning**:

- **Department**:Spa
- **Reporting to**:Spa Manager
- **Liaising with**:Front Office; Housekeeping; Kitchen
- **Location**:The Twelve Apostles Hotel Premises

**Minimum Experience or Qualification**:

- Grade 12
- Must have at least 2 years’ experience in a similar spa establishment.
- Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
- Experience in Spa booking system such as Opera, ESP or Premier advantageous
- Excellent command of the English language with solid verbal and written communication skills
- Excellent phone etiquette and communication skills
- Proven ability to multi-task
- Having experience in Premier system is advantageous
- Highly presentable
- Able to work flexible working hours; shifts, week-ends, public holidays, extended hours to accommodate the changing needs of the business

Ability to commute/relocate:

- Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative office procedures, practices and equipment: 1 year (preferred)


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