Spa Receptionist

4 weeks ago

Camps Bay, South Africa The Twelve Apostles Hotel and Spa Full time

**Spa Receptionist/Back-up Therapist**

**Job Summary**:
We are looking for a socially focused, detail orientated and highly organised team player who can operate under pressure to welcome spa guests and manage reservations.

**Organisational Positioning**:

- **Department**:Spa
- **Reporting to**:Spa Manager
- **Liaising with**:Front Office; Housekeeping; Kitchen
- **Location**:The Twelve Apostles Hotel Premises

**Minimum Experience or Qualification**:

- Grade 12
- Must have at least 2 years’ experience in a similar spa establishment.
- Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
- Experience in Spa booking system such as ESP or Premier advantageous
- Must have an international spa qualification i.e. Itec, Cidesco etc.
- Excellent command of the English language with solid verbal and written communication skills
- Excellent phone etiquette and communication skills
- Proven ability to multi-task
- Having experience in Premier system is advantageous
- Highly presentable
- Able to do spa treatments when required
- Able to work flexible working hours; shifts, week-ends, public holidays, extended hours to accommodate the changing needs of the business

The advert has minimum requirements listed. Management reserves the right to use additional / relevant information as criteria for short-listing.

**NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no. 55 of 1998, sisa internal recruitment policy as well as units employment equity plans.**

**Job Type**: Part-time

Ability to commute/relocate:

- Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative office procedures, practices and equipment: 1 year (preferred)

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