Spa Welcome Host

3 months ago

Camps Bay, South Africa HotelJobs.co.za Full time

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

If you have a genuine interest in enhancing well-being and a love for all things wellness related, whether it's through promoting a healthy lifestyle, exploring the latest beauty trends, or helping others feel their best. Our client might have the perfect position for you

**Who We’re looking for**:
Do you have a passion for hospitality and a knack for leadership?

Are you an extroverted, eloquent professional who excels in a fast-paced environment?

The exclusive Langaro Spa, looming under The Twelve Apostles and Lion’s Head in Camps Bay is looking for a **Wellness Host** to join their experienced and dynamic team. You should be adept at problem-solving, thrive under pressure, and have a deep understanding of how to engage with high-quality guests and staff. If you’re skilled in delivering exceptional service while maintaining a polished demeanour and clear, effective communication, we’d love to have you join our team. Bring your expertise and enthusiasm to create an outstanding experience for both our guests and team members.

**What is required**:
As a Wellness Host, you will guide guests through every step of their wellness journey, from planning to completion. You’ll warmly welcome and assist guests with their personalized activities, ensuring a seamless and enriching experience. Collaborating with spa, dining, and housekeeping teams, you’ll be the main point of contact, addressing guest needs with care and attentiveness, making their stay unforgettable.

**Minimum Requirements**:

- Grade 12 or equivalent.
- Beauty Therapy Certificate/Somatology or Administration Diploma is advantageous.
- Hospitality Management, Communications, or related field preferred.
- Familiar with all duties and procedures in the Spa/Wellness Centre.
- Experience working as a Receptionist/ Host in a Spa/Wellness Centre.
- Motivated, self-starter and able to take initiative.
- MS Office, Excel and ESP.
- Opera knowledge is essential.

**Competencies / Skills**:

- Excellent client service and strong interpersonal skills with the ability to effectively communicate and engage with guests.
- Ability to manage time effectively.
- Pro-active mind set.
- Team player.
- Goal-oriented.
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficiency in social media platforms and content creation tools.
- Creative mindset with a passion for wellness and hospitality.
- Ability to work flexible hours, including evenings and weekends, as needed.

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