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Sales Development Representative

4 weeks ago


Cape Town, South Africa Fast Track Inc. Full time

**THIS IS A FULLY-REMOTE POSITION**

**About Us**

We are a 25 year old logistics business that is under new ownership and is a fast-growing courier service company specializing in same-day and express point-to-point courier services for manufacturing, medical, and professional sectors. We are focused on building our company by creating a strong cold outbound B2B infrastructure and developing a high-performance sales team.

**Role**

In this FULLY-REMOTE role, you’ll take charge of your own pipeline, turning initial conversations into valuable business opportunities. Your day-to-day will involve reaching out to prospects, understanding their delivery needs, and showing them how our courier services can streamline their logistics. This isn’t just about making calls—it’s about creating a positive first impression, building relationships, and driving real growth. You’ll have the autonomy to execute, the tools to succeed, and the opportunity to make a real impact. If you’re driven and looking to build something, we want to hear from you.

**Responsibilities**
- Establish, develop, and maintain positive business and customer relationships
- Move all prospects to the proper stage of the pipeline via CRM throughout the day
- Maintain a clear, up to date and accurate pipeline in our CRM
- Follow up diligently and consistently with potential clients over extended periods
- Document all interactions with all prospects and clients in the “notes” section of CRM.
- Educate prospects on our services from an expert perspective
- Allow the Director of Sales to shadow calls and give feedback
- Use both internal and external resources to maintain up-to-date knowledge of our products and industry
- Collaborate with the team to formulate ideas on how to best serve our clients
- Be mindful of any emerging patterns of negative feedback from clients and report to the Director of Sales
- Work effectively with team members to guarantee seamless program transitions.

**Results**
- All prospects are properly moved in CRM and information is documented on client details so sales lead has proper expectations by EOD
- Achieve a minimum of 5 scheduled appointments per week
- All qualified prospects are consistently followed up with indefinitely
- Sales stats sheet is updated M-F by 7 pm EST
- There is an effective line of communication among the team in which all necessary information is communicated promptly
- Contractor remains well-versed in the latest product offerings through continued education/training
- All internal communication cycles are properly followed

**Requirements**:

- B2/C1 English proficiency
- B2B sales experience (high ticket, long closing times)
- Reliable internet access
- A quiet workspace
- Excellent communicator over the phone / video conference
- Open to learning new processes in sales
- Are routine driven
- Open to growing rapidly
- Self-sufficient and able to properly manage one’s own time
- Well-organized and able to maintain a pipeline that can be observed and understood by the Sales Leader

**Location**
- Remote (EST Hours)

**Job Type**
- Part-Time

**Compensation**
- $1,000 USD per month (fully commission based)

**Job Type**: Part-time

Expected hours: No more than 20 per week

**Experience**:

- Sales: 2 years (required)

**Language**:

- English (required)

Work Location: In person