Parts and Services Sales Representative

18 hours ago


Cape Town, Western Cape, South Africa Sales Alchemy Full time

About the Role

We are looking for a skilled Parts and Services Sales Representative to join our team in Cape Town, South Africa. As a key member of our Service Operations Department, you will be responsible for converting prospects into sales, developing new sales opportunities, and driving additional sales.

Key Responsibilities:

  • Converting Prospects into Sales: Handling inbound calls and converting them into sales to contribute directly to revenue growth.
  • Developing New Sales Opportunities: Generating leads and conducting cold-calls to create new opportunities to sell Cummins products and services.
  • Driving Additional Sales: Following up with existing customers to drive repeat business, cross-selling, and up-selling.
  • Ensuring Customer Satisfaction: Utilizing the Cummins Sales Process to ensure customer satisfaction from lead to sale.

Requirements

To be successful in this role, you will need the following skills and qualifications:

  • Strong Quoting Skills: Ability to accurately quote new and recon engines to meet customer needs and expectations.
  • Customer Engagement: Regular visits to the service department's customers to build relationships and understand their requirements.
  • Support for New Business: Assist the service department in acquiring new customers and developing new business opportunities.
  • Preparation and Provision of Quotes: Prepare and provide quotes for new and reconditioned engines.
  • Accuracy and Competitiveness: Ensure quotes are accurate and competitive.


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