Ofr Import Controller

3 weeks ago

Cape Town, South Africa DHL Full time

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

**Connecting People. Improving Lives.**

**Key Responsibilities**
- Provide documents timorously to enable delivery.
- Identifies, suggests, and reinforces improvement measures at departmental level in cooperation with Controllers, Entry clerks and Supervisors.
- Supports Operations Manager and Supervisor with the implementation of new/change of systems and directives.
- In collaboration with Team leader, identifies COD vendor payments and reports to Vendor Manager for conversion to terms.
- Coordinate/liaise/work with third party contact on operational activities, issue resolution, process execution and performance improvements according to corporate policy.
- Provide cheque / EFT requisitions to creditors.
- Keep updated with changes in regulations in SARS departments such as Border Police and anti-smuggling as well as with state vet, plant/port health.
- To ensure that correct documentation to complete the delivery requirement is processed timorously.
- To ensure that releases are handled timorously to avoid any delays in delivery and unnecessary storage.
- To ensure that all queries raised are dealt with timorously.
- Reports to management, competitor intervention/market intelligence.
- Raising CCM’s where required, client complaints.

**Job Requirements**
- Knowledge of the OFR product especially imports.
- Knowledge of perishables
- Good Negotiation and communication skills
- High result orientation
- Customs regulation knowledge
- Able to work timely with high accuracy.
- Microsoft Excel and Word knowledge
- Regulation knowledge - SARS, road transport etc.
- Customer focused.

**Job Skills**

Competence Competency segment ‘Business’
- Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.
- Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and use efficient work methods and tools.
- Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
- Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals. Competency segment ‘Leadership’
- Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions. Competency segment ‘Personal’
- Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, expertise and ability to get results.
- Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
- Self
- Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive

**Job Qualifications & Experience**:

- 2- 3 years related experience
- Must have a Matric
- CAT6 DG Certificate will be advantageous.
- Preferred Cargo Wise Experience

**We offer**:

- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development

**Why join DHL Global Forwarding?**

Our **TOP EMPLOYER prestigious certification** attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, **when people think of forwarding; we want them to think DGF **because we have:

- The** largest global network** with more than ~30,000 passionate employees
- The mos

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