Customer Service Officer

5 days ago


Boksburg, South Africa DHL Full time

**BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY**

**Deutsche Post DHL Group is the world’s leading logistics and mail company.**

**We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.**

**Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.**

**And not just for our customers, but for every member of our Group too.**
- At DHL Supply Chain South Africa, we’re looking for an

**Customer Service Officer - Kellogg’s**

Primary purpose of the role
- To manage and control duties to agreed levels of performance and to contribute to the continuous improvement of
- the de-brief process. To co-ordinate functions to maximize utilization - productivity and customer service.
- Service delivery - on time - accurately. Ensure customer service is the highest standard and that losses to the
- company are kept to a minimum. To always maintain the integrity of the company. To accurately and
- consistently de-brief drivers to ensure complete, accurate documentation and compliance to delivery
- standards.

**Key Accountabilities**

Honesty - pride in his job and an eye for detail
- To report and record any non-conformity with regards to customer requirements
- Performance Indicators (What criteria will be used to assess the performance of the role holder)
- Customer satisfaction
- Compliance of customer service with policies and procedures

**Qualifications**
- Matric
- 2/3 years warehousing/logistics experience

**Skills/Competencies/Experiences**

Excellent interpersonal skills
- Ability to follow work procedures and safety rules
- Ability to read, understand, and follow directions/instructions
- Ability to communicate effectively with team members
- Excellent written and verbal communication
- Self-starter
- Ability to work under pressure
- Excellent typing skills
- Good Problem solving & follow through ability
- Ability to work within a rapidly changing environment

**Languages**
- English - Written and spoken



  • Boksburg, South Africa DHL Full time

    **BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY** **Deutsche Post DHL Group is the world’s leading logistics and mail company.** **We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for **eCommerce** and pioneers in secure digital communication. We’re...


  • Boksburg, Gauteng, South Africa DHL Full time

    BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANYDeutsche Post DHL Group is the world's leading logistics and mail company.We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics...


  • Boksburg, South Africa Doves Funeral Services Full time

    We currently have a vacancy for a**:Customer Service Representative **based at the **Doves Boksburg, Gauteng.** **Starting Salary**: Market related **Key Performance Areas**: **RECEPTIONIST DUTIES** - Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. - Directs visitors by maintaining employee and...


  • Boksburg, Gauteng, South Africa Merand Corbett & Associates Full time

    Customer Service Agent (Logistics)The successful applicant will act as a liaison, provide accurate product / services information, manage incoming calls and questions.Requirements: Senior Certificate (NQF 4) Knowledge of Parcel Perfect Previous Customer Service experience in the COURIER / FREIGHT Industry Code B drivers license and own reliable transport...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel Services Full time

    ContractorJHB00167- Admin, Office & Support- Gauteng, Boksburg R Stipend MonthlyAre you passionate about providing excellent customer service while also having a keen eye for detail in administrative tasks? We are currently seeking a motivated individual to join our client for aAdministration/Customer Service Internship position based...


  • Boksburg, South Africa Ann Swann Personnel Services Full time

    **2024-04-19 - 2024-05-19** **PERMANENT** **JHB001903** **GRADUATE** **Gauteng**, Boksburg** **Stipend Monthly (Market related)** **Duties & Responsibilities** - Assist the sales team in identifying potential clients and generating leads through market research and outreach efforts. - Support the development and implementation of sales strategies to...


  • Boksburg, South Africa Merand Corbett & Associates Full time

    **Customer Service Agent **(Logistics) The successful applicant will act as a liaison, provide accurate product / services information, manage incoming calls and questions. **Requirements**: - Senior Certificate (NQF 4) - Knowledge of Parcel Perfect - Previous Customer Service experience in the COURIER / FREIGHT Industry - Code B drivers license and own...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel (Pty) Ltd Full time

    We are seeking a motivated and enthusiastic graduate to join our client's team for a 12-month Admin/Customer Service Internship. This internship is designed for recent graduates with a qualification in Business Management/ Administration or relevant. The ideal candidate will gain hands-on experience in administrative tasks and customer service operations,...


  • Boksburg, South Africa Ann Swann Personnel (Pty) Ltd Full time

    We are seeking a motivated and enthusiastic graduate to join our client’s team for a 12-month Admin/Customer Service Internship. This internship is designed for recent graduates with a qualification in Business Management/ Administration or relevant. The ideal candidate will gain hands-on experience in administrative tasks and customer service operations,...


  • Boksburg, South Africa Elchemie Full time

    **International bearing and seal manufacturing company is in search of an experienced Customer Service Representative. Min 5-8 years proven customer service experience in Industrial Sales environment required. Extensive knowledge of IT systems and bearing and seals product lines required. Based on East Rand, Gauteng.** **Requirements**: - Grade 12 as a...


  • Boksburg, South Africa Elchemie Full time

    **International bearing and seal manufacturing company is in search of an experienced Customer Service Representative. Min 7 - 8 years proven Customer service planning and administration experience within a multi-national and industrial sales environment.** **Based on East Rand, Gauteng.** **Requirements**: - Grade 12 as a minimum. - A formal...


  • Boksburg, South Africa Ann Swann Personnel Services Full time

    **2024-06-06 - 2024-07-06** **PERMANENT** **JHB001927** **GRADUATE** **Gauteng**, Boksburg** **Stipend** **Duties and responsibilities** - Assist with general administrative tasks, including data entry, filing, and document management. - Support the preparation of reports, presentations, and correspondence. - Coordinate and schedule meetings,...


  • Boksburg, South Africa Capsicum Culinary Studio Full time

    Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Mid-Senior Company primary industry Hospitality Job functional area Education **LOCATION**: Boksburg **PRIMARY PURPOSE OF THIS JOB**: The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the...


  • Boksburg, Gauteng, South Africa ADvTECH Full time

    LOCATION:BoksburgJOB OVERVIEW:The Customer Relations Officer will be responsible for the front-of-house activities, as well as facilitating and implementing the administrative and customer service roles and function as it pertains to student relations, industry partners and stakeholders.KEY RESULTS AREA:Administration, Operational and Customer Support...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel Services Full time

    PERMANENTJHB001927GRADUATEGauteng, Boksburg**StipendDuties and responsibilities Assist with general administrative tasks, including data entry, filing, and document management. Support the preparation of reports, presentations, and correspondence. Coordinate and schedule meetings, appointments, and events. Assist in resolving customer issues and complaints,...


  • Boksburg, South Africa ADvTECH Full time

    **LOCATION**: Boksburg **JOB OVERVIEW**: The Customer Relations Officer will be responsible for the front-of-house activities, as well as facilitating and implementing the administrative and customer service roles and function as it pertains to student relations, industry partners and stakeholders. **KEY RESULTS AREA**: **Administration, Operational and...


  • Boksburg, Gauteng, South Africa Newrest Full time

    RESPONSIBILITIES:You will be responsible for:To develop long-term relationships with customers, connecting with key managers and employees. You will liaise between customers and cross-functional internal teams to ensure the timely and successful on time delivery of our solutions according to customer contractual requirements. Ensure that a complete unit tour...


  • Boksburg, South Africa ADvTECH Full time

    **LOCATION**: Boksburg **PRIMARY PURPOSE OF THIS JOB**: The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring enhanced student engagement, experiences, and employability, while also co-ordinating feedback mechanisms and...

  • Customer Service Rep

    3 weeks ago


    Boksburg, South Africa Job Masters (Pty) Ltd Staff Recruitment Co Full time

    Customer Service Rep - Engineering Products & Services - Rotating Machinery / Engineering Components Opening for Disabled Person with related experience as per JD below Minimum requirements: - A minimum of 7 -8 years with proven customer service, planning and administration experience within a multi-national and industrial sales environment. - Extensive...


  • Boksburg, South Africa CTU Career Chatz Full time

    **Ethos and Values**: - To ensure the vision for CTU is shared, understood and implemented effectively - To demonstrate a commitment to professional learning and continuous improvement - To model CTU’s commitment to excellence, independence and opportunity in everyday work and practice. **Duties and Responsibilities**: - The role for Frontline...