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Customer Relations Manager
2 weeks ago
Customer Relations Manager Position at [Company Name]
Are you passionate about nurturing relationships and ensuring customer satisfaction? We are looking for a dedicated Customer Relations Manager to join our team. Below are the responsibilities and qualifications for this role:
Duties & Responsibilities- Collecting and analyzing customer data
- Tracking sales representatives' activities
- Managing sales pipeline and opportunities for sales representatives
- Using CRM systems to manage relationships
- Developing innovative ways to meet customer needs
- Handling and resolving customer complaints
- Overseeing interactions between customers and key team members
- Delegating sales inquiries and ensuring timely responses
- Creating and implementing retention campaigns
- Developing marketing strategies to attract new customers
- Assisting in organizing sales exhibitions
- Collaborating with sales, marketing, customer service, and operations teams to enhance the customer experience
Minimum educational requirement: Matriculation certificate
Minimum of 5 years of experience in a Customer Relations role
Package & RemunerationSalary range based on years of experience
No additional benefits offered
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