IT Helpdesk Manager Assistant
2 weeks ago
2years
- Provide helpdesk and desktop support, including software and hardware support.
- Maintain and troubleshoot network operations which include support and maintenance of all VPN, Internet, ADSL and other connections.
- Administration of the anti-virus solutions on the server and desktop environments. Ensure security systems (firewall, anti-spam, anti-virus, back-up) are up to date and fully operational.
- Maintain Microsoft Active Directory in-line with company policies.
- Maintain Microsoft Exchange 2013 and SQL Server in-line with internally defined policies and procedures.
**Qualifications and Experience**:
- Possess between 2-3 years' relevant work experience.
- Working knowledge on Microsoft Exchange, SQL, Server and Office products.
**Competencies**:
- Deciding and Initiating Action
- Working with People
- Writing and Reporting
- Analysing
- Planning and Organising
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