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Cluster Store Manager

3 months ago

Cape Town, South Africa The Joblink Full time

Contact person for this position:
Rayleen Lentz

A valid driver’s license and own transport are essential for this role.

**Essential Duties and Responsibilities**:

- Maximize sales and control expenses.
- Stock control and stock - take weekly.
- Complete store operational requirements by:

- Scheduling and assigning employees.
- following up on work results
- Maintain store staff by recruiting, selecting, orienting, and training employees.
- Maintain store staff results by coaching, counseling and disciplining employees, planning, monitoring, and appraising job results.
- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensure availability of merchandise and services by approving contracts, maintaining inventories
- Secure merchandise by monitoring security systems and measures
- Protect employees and customers by providing a safe and clean store environment.
- Maintain the stability and reputation of the store by complying with legal requirements.
- Set up effective marketing displays for the sales floor and store windows.
- Manage all controllable costs to keep operations profitable.
- Analyze sales figures and forecast future sales.
- Analyze and interpret trends to facilitate planning.
- Respond to customer complaints and comments.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
- Maintain compliance with all company policies and procedures.
- Any other duties as and when may be required by Supervisor.

**Minimum requirements**
- 5 years sales experience
- 2 years Asst manager/manager
- High end retailer
- Solid homeware retail product experience
- Visual merchandising experience
- Leading a team of 5+ employees for 5+ years

**Education**
- Matric
- Business Qualification

**Skills**
- Retail Management - Advanced
- Store sales system - Advanced
- Marketing - Advanced
- Leadership - Advanced - Lead more than one team and oversee multiple locations.
- Accounting and Finance - Advanced - Understand P&L, Finance, awareness of cutting costs and improving turnover.
- Sales - Advanced - Upselling, customer rapport, encourage team.
- Communication - Advanced - Staff, Customers, Centre management, Senior staff
- Multi-Task - Advanced - Different stores different functions
- Pricing - Advanced - Specific to Company Stock
- Staffing - Advanced - Recruit, discipline, motivate.
- Market Knowledge - Advanced - Customers, Competitors, build brand.
- Management Proficiency - Advanced - Achieve targets, motivate teams, stock control.
- Customer Relationships - Advanced - Constant contact, encourage feedback.
- Organise - Advanced - Store appearance, staff, targets.
- Budgeting - Moderate - Assist with drawing up budgets and sales incentive.
- Able to maintain regular, consistent, and punctual attendance.
- High energy levels and focus

**Salary**: R 16 000 and R 22 500, and the benefits include a provident fund, medical aid or medical insurance, a discretionary bonus, and the potential to earn commission